nick76 Posted May 31, 2020 Share Posted May 31, 2020 Statement only for me as well Link to comment Share on other sites More sharing options...
The Fun Factory Posted May 31, 2020 Share Posted May 31, 2020 On 29/05/2020 at 21:00, jackbauer24 said: I'm not saying this will happen but what they should do is base next years prices based on your action; 1. Donate the refund to the Foundation - You get a percentage discount on next seasons (or which ever season!) price. 2. Have a credit note so Villa hold money - Price freeze whatever league we're in. 3. Get your cash refund - Seat held but no guarantee on price increases. No I am sorry the price of your season ticket for next year should be the same whatever you decide to do. There are people now unemployed because of this pandemic and they may need money now to pay for basic necessities. 4 Link to comment Share on other sites More sharing options...
sidcow Posted June 3, 2020 VT Supporter Share Posted June 3, 2020 I've not had the email instructions about how to make my choices yet, just the initial notification. I think I'll just let them keep the dosh to be knocked off next year's ticket. As people have alluded most of next season will probably also be behind closed doors, it will probably be virtually free taking into account this year's refund. 1 Link to comment Share on other sites More sharing options...
rodders0223 Posted June 4, 2020 Share Posted June 4, 2020 I have not had the email or the statement. Cheers guys. Link to comment Share on other sites More sharing options...
rbcuk Posted June 4, 2020 Share Posted June 4, 2020 (edited) https://www.avfc.co.uk/News/2020/06/04/ticketing-reimbursement-details Just seen it on twitter, think I’ll have it against my next season ticket Edited June 4, 2020 by rbcuk 2 Link to comment Share on other sites More sharing options...
Guest av1 Posted June 4, 2020 Share Posted June 4, 2020 12 minutes ago, rbcuk said: https://www.avfc.co.uk/News/2020/06/04/ticketing-reimbursement-details Just seen it on twitter, think I’ll have it against my next season ticket Yes I've just received my email. Like yourself, I'll just put it towards my next ST. Link to comment Share on other sites More sharing options...
nick76 Posted June 4, 2020 Share Posted June 4, 2020 Just got mine as well. Link to comment Share on other sites More sharing options...
danceoftheshamen Posted June 4, 2020 Share Posted June 4, 2020 Mine too, still not got an answer to the thing i need to know though. I undertsand a voucher can be used against another season ticket but no mention anywhere, even in the frequently asked questions section, of whether or not i can have a monetary refund but still have the right to keep my season ticket seat when they do eventually go back on sale? Link to comment Share on other sites More sharing options...
rodders0223 Posted June 4, 2020 Share Posted June 4, 2020 12 minutes ago, danceoftheshamen said: Mine too, still not got an answer to the thing i need to know though. I undertsand a voucher can be used against another season ticket but no mention anywhere, even in the frequently asked questions section, of whether or not i can have a monetary refund but still have the right to keep my season ticket seat when they do eventually go back on sale? Ding ding. I will have the money and would like to keep my seat for when I do decide to renew thank you. Club just seems to be dodging that one though so they can keep the money in the coffers. Link to comment Share on other sites More sharing options...
mattyvilla Posted June 4, 2020 Share Posted June 4, 2020 22 minutes ago, danceoftheshamen said: Mine too, still not got an answer to the thing i need to know though. I undertsand a voucher can be used against another season ticket but no mention anywhere, even in the frequently asked questions section, of whether or not i can have a monetary refund but still have the right to keep my season ticket seat when they do eventually go back on sale? would be fair to assume we won't lose our seats either way , we cannot renew at this point so shouldn't miss out 4 Link to comment Share on other sites More sharing options...
5-1 Posted June 4, 2020 Share Posted June 4, 2020 I've gone for the money back. No idea how long it will be till we can get back to the ground and the club can't sell a ST ticket for next year not knowing how many games we can attend. I will renew when we know more but for now, i need the money back. Link to comment Share on other sites More sharing options...
sidcow Posted June 4, 2020 VT Supporter Share Posted June 4, 2020 I've had the offer email but it only seems to be for my season ticket and not for my sons which I also buy. Anyone else had this? Link to comment Share on other sites More sharing options...
mattyvilla Posted June 4, 2020 Share Posted June 4, 2020 24 minutes ago, sidcow said: I've had the offer email but it only seems to be for my season ticket and not for my sons which I also buy. Anyone else had this? yes same i have 2 adult and 3 kids tickets , only got emails for the 2 adult , i just filled the form in for all of them Link to comment Share on other sites More sharing options...
nick76 Posted June 4, 2020 Share Posted June 4, 2020 Yeah I just filled in the form twice to get both money back Link to comment Share on other sites More sharing options...
The Fun Factory Posted June 4, 2020 Share Posted June 4, 2020 (edited) Going to ask for my money back. If we knew that we were allowed to watch sports live by a specific date I would just let it roll over, but they have no idea. It is not completely impossible to think that all of 20-21 will be BCD as well. I hope not but who knows. Edited June 4, 2020 by The Fun Factory 2 Link to comment Share on other sites More sharing options...
John Posted June 5, 2020 Share Posted June 5, 2020 Schalke 04 had tried a rather different approach to refund request applications for their fans. The Irish Times reports (full story below) that they had asked fans who had bought tickets to matches they could not attend due to the Covid-19 pandemic to explain why they needed their money back. They asked them to explain their exact reasons for demanding a refund, such as financial hardship, and to submit supporting documentation.“Why do you need the money now? Elaborate on your case of hardship and if possible submit respective documentation,” the letter to fans read. The club has now issued a statement saying that, "No one will need to hand in documents and of course no one will be ‘controlled’,” In their letter to fans they admitted that, "Schalke used impersonal and not very sensitive expressions. For that the club and employees of the service centre would like to apologise to all fans. We could and should have expressed it better.” https://www.irishtimes.com/sport/soccer/why-do-you-need-the-money-now-schalke-apologise-for-ticket-refund-questions-1.4270736 1 Link to comment Share on other sites More sharing options...
danceoftheshamen Posted June 8, 2020 Share Posted June 8, 2020 (edited) Ok folks i just received an email response regarding my email asking whether or not taking a monetary refund will affect my renewal options. Here is the response ""Hi, Thanks for your email. We are unable to comment on how season ticket renewals will work at this time. Please note that season ticket holders decision on whether to take a monetary refund or an e-voucher will have no impact on season ticket renewal whatsoever. Kind regards."" Edited June 8, 2020 by danceoftheshamen Link to comment Share on other sites More sharing options...
Davkaus Posted June 8, 2020 Share Posted June 8, 2020 44 minutes ago, danceoftheshamen said: Ok folks i just received an email response regarding my email asking whether or not taking a monetary refund will affect my renewal options. Here is the response ""Hi, Thanks for your email. We are unable to comment on how season ticket renewals will work at this time. Please note that season ticket holders decision on whether to take a monetary refund or an e-voucher will have no impact on season ticket renewal whatsoever. Kind regards."" Kind of a strange email, but they're surely not going to stop everyone from keeping their seat, so that's as good as a confirmation really. Considering that clubs like Sunderland and Newcastle are robbing their fans to make a quick buck, I'm pretty happy about how the club have handled it! 3 Link to comment Share on other sites More sharing options...
nick76 Posted June 8, 2020 Share Posted June 8, 2020 41 minutes ago, Davkaus said: Kind of a strange email, but they're surely not going to stop everyone from keeping their seat, so that's as good as a confirmation really. Considering that clubs like Sunderland and Newcastle are robbing their fans to make a quick buck, I'm pretty happy about how the club have handled it! Also I may get a better seat when it does open up because not everybody will want to go back straight away I assume. I like my season ticket seat but wouldnt mind a slightly better seat. 1 Link to comment Share on other sites More sharing options...
mikeyp102 Posted June 8, 2020 Share Posted June 8, 2020 9 hours ago, Davkaus said: Kind of a strange email, but they're surely not going to stop everyone from keeping their seat, so that's as good as a confirmation really. Considering that clubs like Sunderland and Newcastle are robbing their fans to make a quick buck, I'm pretty happy about how the club have handled it! I don’t get what’s strange about it. Link to comment Share on other sites More sharing options...
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