messi11 Posted December 21, 2021 Share Posted December 21, 2021 I bought some tickets for Villa vs Burnley. Will we get refunded? or are the tickets valid for when its rescheduled? Link to comment Share on other sites More sharing options...
brommy Posted December 21, 2021 Share Posted December 21, 2021 1 hour ago, messi11 said: I bought some tickets for Villa vs Burnley. Will we get refunded? or are the tickets valid for when its rescheduled? I assume your tickets will be valid for the rearranged fixture with an option for a refund although tickets resold by season ticket holders may be returned to them?? Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted December 22, 2021 Share Posted December 22, 2021 (edited) Now lines are even too busy for you to wait in the queue. People returning tickets? They really need to start allowing things like refunds and seat moving online. Edited December 22, 2021 by Vive_La_Villa Link to comment Share on other sites More sharing options...
Wainy316 Posted December 22, 2021 Share Posted December 22, 2021 15 hours ago, mikeyp102 said: How do you list it? Go into your account details on your online account. On the right hand side you'll see this... Quote Alerts Enrol your season ticket into the Cup Scheme 2021/22 now! TICKET RESALE Can't make a game? Click here to sell your seat for individual matches 1 Link to comment Share on other sites More sharing options...
The Fun Factory Posted December 22, 2021 Share Posted December 22, 2021 It is hard to find and the club haven't really made a big thing of it. They most know there are lots of season ticket holders who are not that comfortable in going to matches at the moment. Link to comment Share on other sites More sharing options...
Deano & Dalian's Umbrella Posted December 24, 2021 Share Posted December 24, 2021 Has anyone had definite confirmation yet that if you sell your season ticket seat via resale and the game gets postponed that you get your season ticket seat back? I'm having trouble believing they'll just take the ticket back off the buyer. I'm asking this because I don't know whether to put my ticket up for sale for Chelsea - thanks. Link to comment Share on other sites More sharing options...
5-1 Posted December 24, 2021 Share Posted December 24, 2021 10 hours ago, Deano & Dalian's Umbrella said: Has anyone had definite confirmation yet that if you sell your season ticket seat via resale and the game gets postponed that you get your season ticket seat back? I'm having trouble believing they'll just take the ticket back off the buyer. I'm asking this because I don't know whether to put my ticket up for sale for Chelsea - thanks. I emailed and was told they would contact me when Burnely was re arranged so have also sold my Chelsea ticket. I imagine if the person who buys your seat gets a refund then you'll get your seat back, otherwise will be somewhere else in the ground 1 Link to comment Share on other sites More sharing options...
ender4 Posted December 24, 2021 Share Posted December 24, 2021 15 minutes ago, 5-1 said: I emailed and was told they would contact me when Burnely was re arranged so have also sold my Chelsea ticket. I imagine if the person who buys your seat gets a refund then you'll get your seat back, otherwise will be somewhere else in the ground Except Burnley and Chelsea were already sell-outs, so there aren’t any spare seats for the rearranged fixture. Tricky one for the club. 1 Link to comment Share on other sites More sharing options...
Wainy316 Posted December 25, 2021 Share Posted December 25, 2021 On 24/12/2021 at 22:47, 5-1 said: I emailed and was told they would contact me when Burnely was re arranged so have also sold my Chelsea ticket. I imagine if the person who buys your seat gets a refund then you'll get your seat back, otherwise will be somewhere else in the ground My Burnley ticket sold but after postponement I had the option to cancel the listing (which I did). Not sure if that happened by default or because the buyer requested a refund. 1 Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted January 15, 2022 Share Posted January 15, 2022 This is a really random question but is there anyway to know if a season card is this seasons. My missus has misplaced mine but I’ve found one, just not sure if it’s this seasons! It says expires 07/22 so it must be right ? Link to comment Share on other sites More sharing options...
Guest av1 Posted January 15, 2022 Share Posted January 15, 2022 32 minutes ago, Vive_La_Villa said: This is a really random question but is there anyway to know if a season card is this seasons. My missus has misplaced mine but I’ve found one, just not sure if it’s this seasons! It says expires 07/22 so it must be right ? This probably doesn’t help, but there isn’t an expiry date on mine. Link to comment Share on other sites More sharing options...
Guest av1 Posted January 15, 2022 Share Posted January 15, 2022 36 minutes ago, Vive_La_Villa said: This is a really random question but is there anyway to know if a season card is this seasons. My missus has misplaced mine but I’ve found one, just not sure if it’s this seasons! It says expires 07/22 so it must be right ? Mate I’ve just found last seasons and it is dated so I think you have last seasons. Other differences The front of this seasons is blank with a lion in the middle last seasons card has a chip, card number, expiry date and contactless symbol. The back of last years is claret, the back of this seasons is white. Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted January 15, 2022 Share Posted January 15, 2022 27 minutes ago, av1 said: Mate I’ve just found last seasons and it is dated so I think you have last seasons. Other differences The front of this seasons is blank with a lion in the middle last seasons card has a chip, card number, expiry date and contactless symbol. The back of last years is claret, the back of this seasons is white. Shit It’s got a chip expiry date and contactless symbol. It’s last years ain’t it. Ffs Link to comment Share on other sites More sharing options...
Vive_La_Villa Posted January 15, 2022 Share Posted January 15, 2022 Panic over, they’ve emailed me a ticket. Cheers @av1 for messaging. I would have rocked up with last years season ticket Link to comment Share on other sites More sharing options...
AV82 Posted January 15, 2022 Share Posted January 15, 2022 Gerrard will care more than most about player loyalty so it'll be interesting to see if Chuk features at all in the coming weeks. Link to comment Share on other sites More sharing options...
cheltenham_villa Posted February 8, 2022 Share Posted February 8, 2022 (edited) Sharing in case others haven't realised (I hadn't). It's now possible to reallocate your season ticket seat to someone else on line. My son is a little young for evening games on a school night, I often upgrade his seat and allocate to a mate. You can now do this in the online portal, saves an hour on the phone to the ticket office. Edited February 8, 2022 by cheltenham_villa 2 Link to comment Share on other sites More sharing options...
villarule123 Posted February 8, 2022 VT Supporter Share Posted February 8, 2022 4 minutes ago, cheltenham_villa said: Sharing in case others haven't realised (I hadn't). It's not possible to reallocate your season ticket seat to someone else on line. My son is a little young for evening games on a school night, I often upgrade his seat and allocate to a mate. You can now do this in the online portal, saves an hour on the phone to the ticket office. Where is this? I can't see it anywhere. They won't let me upgrade my kid's ticket because it's in a family section and you need a child with you. No logic, it's a 10pm finish and the club will miss out on an extra £21 and what could have been a new fan. Link to comment Share on other sites More sharing options...
cheltenham_villa Posted February 8, 2022 Share Posted February 8, 2022 7 minutes ago, villarule123 said: Where is this? I can't see it anywhere. They won't let me upgrade my kid's ticket because it's in a family section and you need a child with you. No logic, it's a 10pm finish and the club will miss out on an extra £21 and what could have been a new fan. On the ticketing part of the website, I click on my name to bring up my profile. Under my name their is a link called tickets, this shows all of the tickets remaining for me and my son. If I scroll down to the Leeds game, I can click on his ticket and then click on Change Price Type. This launches a form that allows me to reallocate to someone in my network and pay the price increase. Sounds like your ticket may have some restrictions. This wasnt the most intuitive thing but it worked for me. 1 Link to comment Share on other sites More sharing options...
Rich192 Posted February 8, 2022 Share Posted February 8, 2022 I did this for the Man Utd game to give my uncle my dads ticket, and the e-ticket didn’t work. He was told to go to the ticket office about 5 minutes before kick off. Luckily, with a lot of persuasion and a wee bit of anger, his son got him in. I’m happy to follow these new rules, but Villa need to meet us halfway to ensure that there are no problems with these e-tickets working. It isn’t the first time within our group that it’s failed, either. 1 Link to comment Share on other sites More sharing options...
tomav84 Posted February 8, 2022 VT Supporter Share Posted February 8, 2022 2 hours ago, cheltenham_villa said: On the ticketing part of the website, I click on my name to bring up my profile. Under my name their is a link called tickets, this shows all of the tickets remaining for me and my son. If I scroll down to the Leeds game, I can click on his ticket and then click on Change Price Type. This launches a form that allows me to reallocate to someone in my network and pay the price increase. Sounds like your ticket may have some restrictions. This wasnt the most intuitive thing but it worked for me. so is it possible to reassign to another member who is part of the same price category online? when you click change price type and leave adult selected, it doesn't let you go any further Link to comment Share on other sites More sharing options...
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