chappy Posted August 11, 2021 Share Posted August 11, 2021 Just now, ender4 said: A massive block of cheddar cheese. *possibly Can I introduce you please 1 Link to comment Share on other sites More sharing options...
rodders0223 Posted August 11, 2021 Share Posted August 11, 2021 Does everyone still get the link your account to your digital membership even though you're sure you've done that? I'm a season ticket holder so shouldn't matter much but to buy in future it says it must be linked. The ticket office did it for me at the Chelsea ballot as it was literally impossible for me to do it. Yet on the ticket website it still says link it!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
ender4 Posted August 11, 2021 Share Posted August 11, 2021 26 minutes ago, rodders0223 said: Does everyone still get the link your account to your digital membership even though you're sure you've done that? I'm a season ticket holder so shouldn't matter much but to buy in future it says it must be linked. The ticket office did it for me at the Chelsea ballot as it was literally impossible for me to do it. Yet on the ticket website it still says link it!!!!!!!!!!!!!!!!!!! Yep, same for everyone even if you are already linked. Link to comment Share on other sites More sharing options...
ender4 Posted August 12, 2021 Share Posted August 12, 2021 Got my Claret membership pack in the post today! Nice scarf in it which makes the membership fee a good deal because I was planning to buy a Villa scarf soon anyway. Link to comment Share on other sites More sharing options...
crimski Posted August 12, 2021 Share Posted August 12, 2021 2 hours ago, ender4 said: Got my Claret membership pack in the post today! Nice scarf in it which makes the membership fee a good deal because I was planning to buy a Villa scarf soon anyway. Had mine through too, the pack has some nice touches! Link to comment Share on other sites More sharing options...
holteendhero Posted August 12, 2021 Share Posted August 12, 2021 Got mine today, haven’t received the two junior membership packs I ordered at the same time.Hopefully they will arrive over the next few days although of of the memberships is still awaiting activation despite jumping through all the hoops several times. Link to comment Share on other sites More sharing options...
PaulMcGrath_5 Posted August 12, 2021 Share Posted August 12, 2021 On 11/08/2021 at 14:57, Talldarkandransome said: I dont understand why they offer posting as an option, I have a habit of forgetting my phone these days so that's the only reason I chose it. With hind sight I probably should have chose the e ticket option. I'll give it a few more days before I start panicking Physical ticket arrived in the post today. 1 Link to comment Share on other sites More sharing options...
Talldarkandransome Posted August 12, 2021 Share Posted August 12, 2021 2 hours ago, PaulMcGrath_5 said: Physical ticket arrived in the post today. Brill, thanks for posting. I'll relax now then. 1 Link to comment Share on other sites More sharing options...
rodders0223 Posted August 14, 2021 Share Posted August 14, 2021 How the heck do you use these covid refund gift vouchers on the club store online? Can you? Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 14, 2021 Moderator Share Posted August 14, 2021 2 minutes ago, rodders0223 said: How the heck do you use these covid refund gift vouchers on the club store online? Can you? I'm not sure if you can. The store is run by Fanatics, the vouchers are issued by the club. I have a feeling that they can only be used on tickets. Link to comment Share on other sites More sharing options...
Brumstopdogs Posted August 17, 2021 Share Posted August 17, 2021 Anyone still not received their memberships? Link to comment Share on other sites More sharing options...
Don_Simon Posted August 17, 2021 Share Posted August 17, 2021 17 minutes ago, Brumstopdogs said: Anyone still not received their memberships? I have. My son hasn't though. I've emailed, twittered, called VillaTicket Office... and no response. 1 Link to comment Share on other sites More sharing options...
ender4 Posted August 17, 2021 Share Posted August 17, 2021 3 minutes ago, Don_Simon said: I have. My son hasn't though. I've emailed, twittered, called VillaTicket Office... and no response. Yep same. Adults have, kids haven’t. They will come… eventually. 1 Link to comment Share on other sites More sharing options...
maxjackle Posted August 17, 2021 Share Posted August 17, 2021 I ordered mine and 2 kids first day they were available. All arrived- kids few days after adults (maybe a week or so) Link to comment Share on other sites More sharing options...
Brumstopdogs Posted August 17, 2021 Share Posted August 17, 2021 Cool thanks - I'm the same in that I've got my adult membership but still waiting for my daughter's membership. Would have preferred it if she got hers before mine but I guess as long they come soon then no problem. The communication at the club clearly needs to get better though. Link to comment Share on other sites More sharing options...
Stevo985 Posted August 17, 2021 VT Supporter Share Posted August 17, 2021 Sorry if I’ve missed it but how do you get past the endless loop of being asked to link your digital membership to your fan id? When I go to buy a membership it asks me to link my fan id. Which I’ve done. And when I click to do it again it just takes me to my profile to edit my details. Hit confirm and I’m back to being asked to link my fan id Link to comment Share on other sites More sharing options...
ismail-villa Posted August 17, 2021 Share Posted August 17, 2021 28 minutes ago, Stevo985 said: Sorry if I’ve missed it but how do you get past the endless loop of being asked to link your digital membership to your fan id? When I go to buy a membership it asks me to link my fan id. Which I’ve done. And when I click to do it again it just takes me to my profile to edit my details. Hit confirm and I’m back to being asked to link my fan id I think once it's done it still shows the link for it, which is stupid. Link to comment Share on other sites More sharing options...
ender4 Posted August 17, 2021 Share Posted August 17, 2021 29 minutes ago, Stevo985 said: Sorry if I’ve missed it but how do you get past the endless loop of being asked to link your digital membership to your fan id? When I go to buy a membership it asks me to link my fan id. Which I’ve done. And when I click to do it again it just takes me to my profile to edit my details. Hit confirm and I’m back to being asked to link my fan id You have entered the circle of doom. If it actually hasn’t linked, then you need to contact the ticket office to link it for you. It may have linked though but not showing as linked. In which case…. Errrrmmm… contact the ticket office. Good luck! 1 Link to comment Share on other sites More sharing options...
Troglodyte Posted August 17, 2021 VT Supporter Share Posted August 17, 2021 Signed up for a membership for the first time last week, along with an account for my two- year-old daughter. Fortunately she runs her own microbrewery business so used her email address for that In summary: what an absolute shit show. There are so many things wrong with the whole system. Think they've all been covered here so won't waste my time going through them all, but I'm just staggered by how bad the whole process is. 2 Link to comment Share on other sites More sharing options...
TrentVilla Posted August 17, 2021 Moderator Share Posted August 17, 2021 I can't believe I'm still getting marketed to about membership, it is moronic. 1 Link to comment Share on other sites More sharing options...
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