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Chris Heck - President of Business Operations


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2 minutes ago, thunderball said:

Exactly. Judge Heck on his economic performance. He’s like a pantomime villain because of badgegate, Lower Grounds/Terrace view and the North Stand. All of which will likely be sensible decisions. (Not being a season ticket holder, I am taking my daughter to watch the Spurs game thanks to lower grounds 👍🏻).

We all liked Dean Smith, but look what Unai has done. If you want results you need the right people.
 

This is the most sensible post in this thread for a while

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6 hours ago, QldVilla said:

Well in business you normally assess the strength and weaknesses of your staff and identify who has the skills and who doesn’t. You then bring in those who can deliver the outcomes the business requires.

Funny how fans are quick to want players gone who aren’t up to their perceived standards, but those behind desks are met with different standards. The club needs to be good on and off the pitch, rather than being sentimental.

This isn’t the local Council, it’s professional sport.

This is also a very sensible post. 

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I think NSWE decided after the Gerrard fiasco that enough was enough and they needed to clear house at the top level of the club and replace them with top level talent. NS went to get the football department sorted and WE the commercial side. Root and branch change to become an elite club in all departments. 

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6 hours ago, QldVilla said:

Well in business you normally assess the strength and weaknesses of your staff and identify who has the skills and who doesn’t. You then bring in those who can deliver the outcomes the business requires.

Funny how fans are quick to want players gone who aren’t up to their perceived standards, but those behind desks are met with different standards. The club needs to be good on and off the pitch, rather than being sentimental.

This isn’t the local Council, it’s professional sport.

those sitting behind desks aren't playing professional sport though. they're on a normal wage with mortgages to pay and families to feed. they just happen to work for a professional sports club. the players and manager are judged differently and treated differently because that's the nature of the role they play at the club. but if heck is indeed breaking UK employment law and firing people working behind the scenes without going through due process then he should have the book thrown at him

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The large-scale staff changes in of themselves aren't the problem: top dogs will often surround themselves with their own team. It's that the letter accused the new executives of making these changes in an illegal and bullying manner. That is the issue.

Plus, even putting aside the allegations of the letter for a minute, for all the alleged staff overhaul, we're yet to see one bit of evidence that the competence of the club off the pitch has been improved: in fact, it's been fiasco after fiasco...

Edited by wishywashy
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6 hours ago, QldVilla said:

Well in business you normally assess the strength and weaknesses of your staff and identify who has the skills and who doesn’t. You then bring in those who can deliver the outcomes the business requires.

Funny how fans are quick to want players gone who aren’t up to their perceived standards, but those behind desks are met with different standards. The club needs to be good on and off the pitch, rather than being sentimental.

This isn’t the local Council, it’s professional sport.

So you don't think Unai Emery hiring his pals on like Vidagany, Monchi and Pau Torres without due HR process is farcical?

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6 minutes ago, wishywashy said:

The large-scale staff changes in of themselves aren't themselves the problem: top dogs will often surround themselves with their own team. It's that the letter accused the new executives of making these changes in an illegal and bullying manner. That is the issue.

Plus, even putting aside the allegations of the letter for a minute, for all the alleged staff overhaul, we're yet to see one bit of evidence that the competence of the club off the pitch has been improved: in fact, it's been fiasco after fiasco...

Yep this is it for me. There's no issue with them making changes if they believe it will bring improvement but it's how they go about it. If anything wrong or unlawful has been done then that is not okay.

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I am sure the hypothetical Jill in the accounts department will be relieved to know she is seen in the same light as a £25m player, on £100,000 a week that didn't work out and can be just bombed out.

This thread is actually getting quite depressing.

Heck could announce we are becoming an NFL franchise tomorrow and some would still defend him. 

Edited by Captain_Townsend
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6 hours ago, QldVilla said:

 

This isn’t the local Council, it’s professional sport.

I find this perspective very funny when only one of these things really matters, and it ain't the lads kicking the ball around.

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15 minutes ago, tomav84 said:

those sitting behind desks aren't playing professional sport though. they're on a normal wage with mortgages to pay and families to feed. they just happen to work for a professional sports club. the players and manager are judged differently and treated differently because that's the nature of the role they play at the club. but if heck is indeed breaking UK employment law and firing people working behind the scenes without going through due process then he should have the book thrown at him

It doesn’t matter whether they’re on the field or not. 
 

There’s people who are made redundant all around the world in their daily jobs a lot of the times for not the right reasons and none of them work for football clubs.

Being made redundant or sacked is never a nice thing, but it’s happened to most people including myself across the world and just becuase they work for the club makes it no different as long as the club becomes better from the change.

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6 minutes ago, JAMAICAN-VILLAN said:

So you don't think Unai Emery hiring his pals on like Vidagany, Monchi and Pau Torres without due HR process is farcical?

It’s completely different, it’s football operations and the owners have him the leeway to make those appointments, would you rather Gerrards support staff was left to assist Emery? He most likely wouldn’t have accepted the job as manager.

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Just now, QldVilla said:

It doesn’t matter whether they’re on the field or not. 
 

There’s people who are made redundant all around the world in their daily jobs a lot of the times for not the right reasons and none of them work for football clubs.

Being made redundant or sacked is never a nice thing, but it’s happened to most people including myself across the world and just becuase they work for the club makes it no different as long as the club becomes better from the change.

being made redundant and being sacked are 2 totally different things. the allegations are that he's sacking people without going through the correct process per UK law

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14 minutes ago, Captain_Townsend said:

Heck could announce we are becoming an NFL franchise tomorrow and some would still defend him. 

Thing is, there is nothing to actually, technically defend him from yet, which isn't heresy or opinion, to the wider masses.

And I'm sure even you know this is dramatic.

Not liking a badge, assuming that whatever plans they have for the ground are worse for the club than the development ( Without knowing the grand plan ) and Anonymous, unproven twitter leaks aren't grounds enough for the whole fanbase to start protesting and going all out attack.

You can't expect everyone to blindly share opinions, and join in what currently appears a " witch hunt " by some without full scale facts and proof of results, by his remit over time.

Edited by JAMAICAN-VILLAN
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Ultimately this is very silly and we're getting dozens of pages out of something we really don't know the facts of, at all.

But yeah, these allegations would have gained absolutely zero traction if the story was "some mediocre performers were told to move on, following all relevant laws and processes, oh, and nobody was called a cocksucker by senior management".

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7 minutes ago, Davkaus said:

I find this perspective very funny when only one of these things really matters, and it ain't the lads kicking the ball around.

When the club being successful is related to turnover sponsorship etc, yes it is, as it will affect the type of lads kicking the ball around the club can attract and are what that are able to achieve.

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3 minutes ago, tomav84 said:

being made redundant and being sacked are 2 totally different things. the allegations are that he's sacking people without going through the correct process per UK law

Alleged, let me know when they are actually factual as the media appears to have to have given the accusations so far a big miss.

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1 minute ago, JAMAICAN-VILLAN said:

So you don't think Unai Emery hiring his pals on like Vidagany, Monchi and Pau Torres without due HR process is farcical?

He didn’t. Regardless of Heck or anyone else, those appointments were authorised by the clubs CEO and board. Emery has, as we understand it, no authority to negotiate contracts or appoint staff. He advises who he wants, the club go gets.  There’s a potential difficulty when the CEO who does have such authority…

The CEO, Heck, will live and die by his decisions and actions. The impression so far is that his people skills are not his strongpoint, to say the least. His communication skills, too, appear to be lacking.  His familiarity with English football culture is almost nil, ditto with English employment law.

But none of that necessarily means he’s done anything wrong. He hasn’t, though got off to an auspicious start, overall.

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