PieFacE Posted August 3, 2013 VT Supporter Share Posted August 3, 2013 Got mine a few days ago in Droitwich. Dunno if it's done by post code or not? Link to comment Share on other sites More sharing options...
deasy92 Posted August 3, 2013 Share Posted August 3, 2013 Still not received mine, anyone else still waiting? Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 3, 2013 Share Posted August 3, 2013 Anybody seen on Villa site that now EVERY purchase for a ticket will have a 2 quid 'booking' fee on it- including cash on the day? Just another way to rip you off. Thanks a bunch Villa. Link to comment Share on other sites More sharing options...
KjParton Posted August 3, 2013 Share Posted August 3, 2013 thats bad for on the day purchases.. Link to comment Share on other sites More sharing options...
Daniel Posted August 3, 2013 Share Posted August 3, 2013 (edited) Anybody seen on Villa site that now EVERY purchase for a ticket will have a 2 quid 'booking' fee on it- including cash on the day? Just another way to rip you off. Thanks a bunch Villa. Yeah, just went and got my Malaga ticket and noticed the £2 extra. Even though when you click on the Malaga tickets on the site it says "• All Online and telephone purchases will be subject to an £2 booking fee" Edited August 3, 2013 by Daniel Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 3, 2013 Share Posted August 3, 2013 (edited) Its total horseshit. How can it be a booking fee if you get it on the day with cash? You are not paying for postage at all. Why dont they just put £2 on all tickets instead, at least that is more honest than this move. Sounds barely legal. I am going to write a strongly worded email to the club about this.Not happy at all with this. Edited August 3, 2013 by The Fun Factory Link to comment Share on other sites More sharing options...
Panto_Villan Posted August 3, 2013 Share Posted August 3, 2013 I'd love to see the figures for the numbers sold compared to last year. Link to comment Share on other sites More sharing options...
KjParton Posted August 3, 2013 Share Posted August 3, 2013 ^ agreed. didn't someone have them last year? Link to comment Share on other sites More sharing options...
whitsend Posted August 3, 2013 Share Posted August 3, 2013 How utterly abhorrent. Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 3, 2013 Share Posted August 3, 2013 The guidance of the consumer protection regulations (2012) that the club kindly link you to, state 'Fees’ should, in the Department’s view, include a payment surcharge payable other than in cash’ . So um, how is this kosher? Link to comment Share on other sites More sharing options...
benireduk Posted August 3, 2013 Share Posted August 3, 2013 In the ticket office the notice says "Due to new legislation, a £2 booking fee will be added to every transaction" love to know what this new legislation is. Clearly the £2 fee is to pay for the Villa Cash you now "earn" I'd imagine that's how the club will justify it. Link to comment Share on other sites More sharing options...
Mart-L7 Posted August 3, 2013 Share Posted August 3, 2013 Still waiting for mine too Link to comment Share on other sites More sharing options...
The Fun Factory Posted August 3, 2013 Share Posted August 3, 2013 In the ticket office the notice says "Due to new legislation, a £2 booking fee will be added to every transaction" love to know what this new legislation is. Clearly the £2 fee is to pay for the Villa Cash you now "earn" I'd imagine that's how the club will justify it. As far as I can see the new legislation is designed to protect the consumers from unfair extra fees. The clubs have taken a different approach to say 'Hey lets be consistent. Lets charge a booking fee regardless if you pay by cash or card, online on the phone, or at the ground'. I just think it is very dodgy to say the least. Link to comment Share on other sites More sharing options...
joshharris12 Posted August 4, 2013 Share Posted August 4, 2013 I purchased a season ticket online 2 days ago but I'm living in spain at the moment and won't be able to pick up my season ticket until mid sept, is a proof of I.D needed to verify my age for a young adult st,. I'm in a dillema here to if I have my season ticket or not the money has been debited out my account this is for a young adult st, "Season Ticket Purchasers: Important Note Regarding Season Ticket Purchases. This Confirmation Email does not constitute a completed purchase. All season ticket sales are subject to final confirmation from Aston Villa Football Club and the status of all concessions will require Date of Birth verification prior to confirmation of sale Link to comment Share on other sites More sharing options...
deasy92 Posted August 4, 2013 Share Posted August 4, 2013 Hi mate I had the same thing As the ST's are sold online through a 3rd party company (ticketmaster) villa want proof of who's purchasing, so a adult can't buy a u16 and use that etc they just need proof the user is genuine. I took the ID's for 5 ST's into the office but the email I got said I could email a photocopy of the ID too, they can't release your ticket until this is done. Link to comment Share on other sites More sharing options...
Electric Avenue Posted August 4, 2013 Share Posted August 4, 2013 This is a major PR own goal by the club. You simply shouldn't take the piss out of the fan base, especially in the current economic climate. Link to comment Share on other sites More sharing options...
Risso Posted August 4, 2013 Share Posted August 4, 2013 What a set of rob dogs. Would suggest they need to rethink that particular idea PDQ. Link to comment Share on other sites More sharing options...
deasy92 Posted August 5, 2013 Share Posted August 5, 2013 Still not arrived anyone the same? Link to comment Share on other sites More sharing options...
PandaMac Posted August 5, 2013 Share Posted August 5, 2013 Haven't got mine yet. Hopefully it might be there when I get home. Link to comment Share on other sites More sharing options...
deasy92 Posted August 5, 2013 Share Posted August 5, 2013 Had today's post and still nothing Link to comment Share on other sites More sharing options...
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