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FCG Meeting - 24/8/22


NurembergVillan
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39 minutes ago, NurembergVillan said:

The club are furious at the contracted supplier, Levy, for the lack of preparedness, lack of professionalism and lack of common sense. From closed kiosks to incorrect pricing to slow service - it was all wrong.

Levy have been given clear instruction by both the club COO and CEO that this level of performance cannot be tolerated again. There will be a statement before the weekend confirming that the feedback were heard loud and clear, have been emphasised to Levy in the strongest possible terms and demands have been made on specific ways in which things need to improve. The club is beyond pissed off about it all. There was a record number of complaints and the club have taken those complaints very seriously.

It's a shame for the frontline staff in the kiosks that they are the cannon fodder for the anger and disappointment in the moment, when in reality it is their managers who have created the issues.

Getting so much feedback from fans was a huge help to the club in addressing the issues with the supplier and, I'd suggest, any repeat performances should be documented (pics, tweets, Facebook, whatever) and shared with the club. They can only fix these things to the extent that they know about them.

That was the big 3 this time out.

The question of transfers was raised and whilst, obviously, no specifics were shared there is certainly still a lot of work going on with regards strengthening the team. It's not a case of "job done" but equally we won't be signing anyone who doesn't add value.

Thanks for listening to my TED Talk.

Tottenham post £80.2m 2020-21 pre-tax losses as debt rises £101m | Daniel  Levy: We remain ambitious | Football News | Sky Sports

Edited by messi11
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Re stadium expansion the proposed timescales being banded about could therefore be seen as extremely optimistic if we are reliant on Witton Station to be refurbished. Railway infrastructure development is notorious at running at a  snail's pace.

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10 minutes ago, The Fun Factory said:

Re stadium expansion the proposed timescales being banded about could therefore be seen as extremely optimistic if we are reliant on Witton Station to be refurbished. Railway infrastructure development is notorious at running at a  snail's pace.

Good point and one that was raised in the meeting.

The club are only looking for a commitment to do the work, not that they'll only start once it's started/finished.

There's a precedent at Perry Barr station for the Commonwealth Games, that it was planned, approved and built in short order.

The Witton station will be seeing a lot more ongoing traffic than post-games Perry Barr.

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1 hour ago, NurembergVillan said:

Good point and one that was raised in the meeting.

The club are only looking for a commitment to do the work, not that they'll only start once it's started/finished.

There's a precedent at Perry Barr station for the Commonwealth Games, that it was planned, approved and built in short order.

The Witton station will be seeing a lot more ongoing traffic than post-games Perry Barr.

True but at present I don't see any current commitments within the west midlands rail investment strategy apart from having  6 trains per hour.

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1 hour ago, Vive_La_Villa said:

Im shocked there are only 3 in the whole of Europe. That’s bonkers! 

sounds like there's a gap in the market! need to get me a crane!

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16 hours ago, NurembergVillan said:

and whilst local support from the likes of Andy Street
 

Don't bank on any help from this prick unless it benefits him or gets his **** face in the papers.

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I have just looked at Perry Barr station. It was first proposed in 2019 and was only just completed  this year so probably a minimum 3/4 year timeframe.

They have put in a ticket office which will be probably a  bit redundant as they are planning on closing most ticket offices across the country. One of the reasons why they are striking.

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26 minutes ago, rjw63 said:

Don't bank on any help from this prick unless it benefits him or gets his **** face in the papers.

This will benefit him and get his name in the papers... so he will support it. 

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Hmmmmm.  If only one of of the potential construction companies had deep specialism in both Sports Stadiums AND Railway work including developing railway stations adjacent to football stadiums. Would probably help a lot of they had regional railway offices in Birmingham City Centre as well🤔

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13 minutes ago, sidcow said:

Do the mods keep noted from the "fixing all the small things" thread to raise at these meetings? 

Has there been anything new? :mrgreen:

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On 25/08/2022 at 22:14, NurembergVillan said:

Firstly, transport. Until there are commitments from central and local government that Witton station can be improved and extended they won't begin work. There's no point increasing the capacity if people can't get safely in and out of the area. There has been a lot of groundwork done on both sides of the political fence with regard to this, and whilst local support from the likes of Andy Street appears to be guaranteed, they're also working hard to communicate with cabinet ministers etc. With all of those "important people" being either on holiday or uncertain whether they'll be in the same role in a month's time, it's hard for the club to progress the conversation right now.

Personally, I think there's value in any of our fans who live in the West Midlands writing to their MP and making the case for the redevelopment of Witton station in order for Villa to expand - and all the benefits that will bring.

I'm confused about which cabinet ministers need to be consulted about this and why?

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On 25/08/2022 at 22:53, messi11 said:

Tottenham post £80.2m 2020-21 pre-tax losses as debt rises £101m | Daniel  Levy: We remain ambitious | Football News | Sky Sports

When the new WHL was built, he proposed a concourse of eateries to be called Deli Alley*

 

*may not be true. 

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