Follyfoot Posted September 11, 2022 VT Supporter Share Posted September 11, 2022 I cannot believe that anybody bothers with either anymore. With the amount of things you can get onto a fire stick for 60 quid a year it beggars belief 1 Link to comment Share on other sites More sharing options...
andyjsg Posted September 11, 2022 VT Supporter Share Posted September 11, 2022 3 hours ago, Follyfoot said: I cannot believe that anybody bothers with either anymore. With the amount of things you can get onto a fire stick for 60 quid a year it beggars belief Well to get the internet only would cost 60 or at 85 I get everything including my Netflix subscription so I thought it was a no brainier. Also UFC/NFL etc still cost a lot money outside of sky/virgin Link to comment Share on other sites More sharing options...
Demitri_C Posted September 12, 2022 Share Posted September 12, 2022 I hate contacting virmin media their call centres abraod are absolutely hopeless. You speak to about 7 different people until you get your query answerd. Im pretty sure if other companies offered what they do virmin would be out of business by now due to their terrible customer service Link to comment Share on other sites More sharing options...
bickster Posted September 12, 2022 Moderator Share Posted September 12, 2022 23 minutes ago, Demitri_C said: I hate contacting virmin media their call centres abraod are absolutely hopeless. You speak to about 7 different people until you get your query answerd. Im pretty sure if other companies offered what they do virmin would be out of business by now due to their terrible customer service Press the I want to leave button and you get through to Geordies. Might aswell be abroad 1 Link to comment Share on other sites More sharing options...
Genie Posted September 12, 2022 Share Posted September 12, 2022 1 hour ago, Demitri_C said: I hate contacting virmin media their call centres abraod are absolutely hopeless. You speak to about 7 different people until you get your query answerd. Im pretty sure if other companies offered what they do virmin would be out of business by now due to their terrible customer service They will initially offer something £2 off a month but just say no. They’ll either offer more or call you back a few days later. You should be about to get down towards 40-50% off the listed price. Sky are exactly the same in this respect. You have to play the annual game of saying the right words so they can offer certain discounts. You can either say “I just can’t afford it” or “there’s a better deal with your competitor” and it should allow them to retain your custom. 1 Link to comment Share on other sites More sharing options...
Genie Posted September 12, 2022 Share Posted September 12, 2022 17 hours ago, Genie said: I spoke to VM today. The ongoing issue I have is that the router is in one corner of the house and the signal struggles to carry to the opposite upstairs corner (where my sons room is and the spare room my wife works in). So despite the fact i’m only about 4 months into my current contract they are doing the following. 1) Moving the router upstairs (it’s already pre-wired into my house) 2) Upgrading broadband speed from 200mb go 362mb 3) Sending us 3x “pods” (mesh wifi jobbies) for free 4) Sending us an 02 sim with unlimited mins and texts and 6gb data per month 5) TV Package stays the same (all channels excluding sky sports and movies). Includes BT sports. Whats the cost I hear you say… well my current contract was £44 a month discounted from £85 and had 12 months left to run. They want me to pay £43 per month for 18 months. £1 a month less than current. Amazing deal if I do say so myself. Update: VM are making a right pigs ear of this. So they said (in writing) my new deal would cost £43 a month for 18 months, I accepted. They send the paperwork through and it’s £43 a month for 11 months and then £78. I contact them, they apologise, they say they have fixed it and i’ll get a new contract through. I have my new contract… it’s £43 a month for 10 months, then £78 and also a £25 one off charge has also appeared 1 Link to comment Share on other sites More sharing options...
Sulberto21 Posted September 14, 2022 Share Posted September 14, 2022 On 25/05/2022 at 20:58, lapal_fan said: *Sigh* Just had an email from Virginz saying my package is about to expire next month, and will rise from 77.99 to £147.50. I currently have my phone on all you can eat data (this costs "nothing"), m600 broadband, maxit TV, additional TV box, virgin TV v6 box, powered by TiVo, kids pack, sports pack (bt and sky), cinema package, movie package. Im not arsed losing it all, cos I'm not going to pay £150 for TV. Barely watch movies or kids stuff.. just sports mostly. Help VT, you're my only hope. I had this exact same package and I had been flip flopping between sky n virgin for years but virgin offered 1gig broadband, max tv 3 Wi-Fi mesh things for £74.99 because I had an o2 sim which is now volted (?) Link to comment Share on other sites More sharing options...
villa4europe Posted September 14, 2022 Share Posted September 14, 2022 On 11/09/2022 at 19:40, Follyfoot said: I cannot believe that anybody bothers with either anymore. With the amount of things you can get onto a fire stick for 60 quid a year it beggars belief Got a firestick with kodi, then I've got amazon prime, Netflix and Disney, obviously then the Internet on top and pay £65 a month, various freeview channels on a smart TV, I could drop the 3 subscriptions if it wasn't for the wife wanting subtitles, could get now TV for £10 (?) if I wanted to pick up the hbo stuff Haven't watched terrestrial TV for about 5 years Surprised so many people still do it, especially given both companies treat customers so poorly Link to comment Share on other sites More sharing options...
Genie Posted October 19, 2022 Share Posted October 19, 2022 Sky finally offering a wifi tv service without the Sky Glass TV Sky Stream Link to comment Share on other sites More sharing options...
stuart_75 Posted October 19, 2022 Share Posted October 19, 2022 2 hours ago, Genie said: Sky finally offering a wifi tv service without the Sky Glass TV Sky Stream Just priced this up with Sky sports, BT Sports and UHD bolted on. £84/mth. Am oot. I'll stick to the little rivers thanks. 1 Link to comment Share on other sites More sharing options...
weedman Posted October 19, 2022 Share Posted October 19, 2022 On 12/09/2022 at 10:02, Genie said: Update: VM are making a right pigs ear of this. So they said (in writing) my new deal would cost £43 a month for 18 months, I accepted. They send the paperwork through and it’s £43 a month for 11 months and then £78. I contact them, they apologise, they say they have fixed it and i’ll get a new contract through. I have my new contract… it’s £43 a month for 10 months, then £78 and also a £25 one off charge has also appeared I've given up with virgin because of shit like this. I switched from sky and found that none of the sports channels were in HD, contacted them and they said I had to pay more than agreed, I was surprised but figured I'd made a mistake, later switched back to sky and when renewal time came around again virgin were cheaper so I went back to them. On the phone I confirmed about 8 times that all sports would be HD, they agreed every time until it all arrived and lo and behold nothings in HD. Ended up on the phone to them for 2 hours arguing about it before they gave me a credit to make up the difference because they wouldn't honour the price agreed. Never again, they lie through their teeth to get you to sign in the hope that their appalling customer service will put you off calling to complain about it. Sky have their faults for sure, but jesus at least you get what you pay for with them Link to comment Share on other sites More sharing options...
Demitri_C Posted October 19, 2022 Share Posted October 19, 2022 1 hour ago, stuart_75 said: Just priced this up with Sky sports, BT Sports and UHD bolted on. £84/mth. Am oot. I'll stick to the little rivers thanks. Cant believe people pay this for sly and virmin. Both companies are just ripping people off 1 Link to comment Share on other sites More sharing options...
Genie Posted October 19, 2022 Share Posted October 19, 2022 4 hours ago, weedman said: I've given up with virgin because of shit like this. I switched from sky and found that none of the sports channels were in HD, contacted them and they said I had to pay more than agreed, I was surprised but figured I'd made a mistake, later switched back to sky and when renewal time came around again virgin were cheaper so I went back to them. On the phone I confirmed about 8 times that all sports would be HD, they agreed every time until it all arrived and lo and behold nothings in HD. Ended up on the phone to them for 2 hours arguing about it before they gave me a credit to make up the difference because they wouldn't honour the price agreed. Never again, they lie through their teeth to get you to sign in the hope that their appalling customer service will put you off calling to complain about it. Sky have their faults for sure, but jesus at least you get what you pay for with them It was a hassle but eventually got someone to sort it out. It was such a good deal I didn’t want to let it go. Basically what had happened someone had initially given me too much discount, in writing, so some others tried to bodge it but the system wouldn’t allow it. Eventually they just added a recurring discount manually for the life of the contract. All base channels, BT sports, 350mb broadband, 2 wifi pods, an o2 sim with 6gb of data and landline phone (which I don’t use), £43 per month for 18 months. Link to comment Share on other sites More sharing options...
foreveryoung Posted October 19, 2022 Share Posted October 19, 2022 Sky glass don't work anyway, over sensitive to WiFi which causes blank screen. Sky know about it, send engineers out to tinker with it, knowing it's irreparable. Link to comment Share on other sites More sharing options...
tinker Posted October 19, 2022 VT Supporter Share Posted October 19, 2022 Virgin, 300mbs , £24 a month, VPN £5 a month and IPTV £50 a year. Sport movies and TV series sorted. Virgin broadband router is hopeless, stick it in modem mode and attach a proper router to it, only costs about £50 and its a game changer. What do people need huge amounts of download speed for? I have a ZTE mobile router 5g and it's quicker than Virgin fixed broadband, when it comes to re new I maybe going that way. Link to comment Share on other sites More sharing options...
Genie Posted October 20, 2022 Share Posted October 20, 2022 3 hours ago, tinker said: Virgin, 300mbs , £24 a month, VPN £5 a month and IPTV £50 a year. Sport movies and TV series sorted. Virgin broadband router is hopeless, stick it in modem mode and attach a proper router to it, only costs about £50 and its a game changer. What do people need huge amounts of download speed for? I have a ZTE mobile router 5g and it's quicker than Virgin fixed broadband, when it comes to re new I maybe going that way. The VM hub3’s are dog shit. I’m waiting for mine to die hoping the replacement is better but I don’t think the next gens are much good either. The VM wifi pods are essential. The vodafone router I had got to every corner of the house with a rock solid signal. Link to comment Share on other sites More sharing options...
Genie Posted October 20, 2022 Share Posted October 20, 2022 9 hours ago, Genie said: The VM hub3’s are dog shit. I’m waiting for mine to die hoping the replacement is better but I don’t think the next gens are much good either. The VM wifi pods are essential. The vodafone router I had got to every corner of the house with a rock solid signal. By an amazing coincidence today I see virgin are sending out their new hub free of charge. Just hit go to deal and fill in the form. HotUkDeals 1 Link to comment Share on other sites More sharing options...
Craigyh74 Posted October 20, 2022 Share Posted October 20, 2022 12 minutes ago, Genie said: By an amazing coincidence today I see virgin are sending out their new hub free of charge. Just hit go to deal and fill in the form. HotUkDeals Cheers. I would never have known about this if I hadn't seen this. Link to comment Share on other sites More sharing options...
Genie Posted October 20, 2022 Share Posted October 20, 2022 6 minutes ago, Craigyh74 said: Cheers. I would never have known about this if I hadn't seen this. Same, just saw it by chance. From the comments it suggests the hub5 is a big improvement over the hub3 for signal around the house. Link to comment Share on other sites More sharing options...
Craigyh74 Posted October 20, 2022 Share Posted October 20, 2022 1 minute ago, Genie said: Same, just saw it by chance. From the comments it suggests the hub5 is a big improvement over the hub3 for signal around the house. I have the Hub4 and that was massive improvement on 3 1 Link to comment Share on other sites More sharing options...
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