PieFacE Posted August 3, 2017 Author VT Supporter Share Posted August 3, 2017 Mine has STILL not arrived. Holy shit Villa. Link to comment Share on other sites More sharing options...
benireduk Posted August 3, 2017 Share Posted August 3, 2017 Mine hasn't arrived today so have got paper ticket printed at the ticket office. Didn't want to potentially queue on Saturday. Luckily VP is only 5 mins from work. Oragnisation this time around has been awful. Understand that it's a supplier issue, but to have fans waiting for tickets 2 days before the first game is terrible. Link to comment Share on other sites More sharing options...
terrytini Posted August 3, 2017 Share Posted August 3, 2017 (edited) 2 minutes ago, benireduk said: Mine hasn't arrived today so have got paper ticket printed at the ticket office. Didn't want to potentially queue on Saturday. Luckily VP is only 5 mins from work. Oragnisation this time around has been awful. Understand that it's a supplier issue, but to have fans waiting for tickets 2 days before the first game is terrible. How so ? When I called Tivket Office it was answerphone saying"call if not received by tomorrow" How can I get a print at ticket office ? Edited August 3, 2017 by terrytini Link to comment Share on other sites More sharing options...
terrytini Posted August 3, 2017 Share Posted August 3, 2017 Sorry I've re-read it. You just called In yes ? Were they able to show your ST had gone out ? Link to comment Share on other sites More sharing options...
benireduk Posted August 3, 2017 Share Posted August 3, 2017 8 minutes ago, terrytini said: Sorry I've re-read it. You just called In yes ? Were they able to show your ST had gone out ? Yes just called in. Sorted in about 30 seconds. Just didn't want to queue before the game Didn't ask if my ST had been posted to be honest. Sod's law it will turn up tomorrow now Link to comment Share on other sites More sharing options...
terrytini Posted August 3, 2017 Share Posted August 3, 2017 4 minutes ago, benireduk said: Yes just called in. Sorted in about 30 seconds. Just didn't want to queue before the game Didn't ask if my ST had been posted to be honest. Sod's law it will turn up tomorrow now Wish I'd thought of that Link to comment Share on other sites More sharing options...
hippo Posted August 3, 2017 Share Posted August 3, 2017 Mine not in post today......cutting it really fine aren't they ? Link to comment Share on other sites More sharing options...
hippo Posted August 3, 2017 Share Posted August 3, 2017 (edited) 49 minutes ago, benireduk said: Mine hasn't arrived today so have got paper ticket printed at the ticket office. Didn't want to potentially queue on Saturday. Luckily VP is only 5 mins from work. Oragnisation this time around has been awful. Understand that it's a supplier issue, but to have fans waiting for tickets 2 days before the first game is terrible. As has been rumoured they must be prepared for the fact not everyone is going to get there ST in time for saturdays game. - Dunno why they don't just say it ....people can then be pro active and get the paper tickets before the mad rush at 4.30 on Sat. Edited August 3, 2017 by hippo Link to comment Share on other sites More sharing options...
terrytini Posted August 3, 2017 Share Posted August 3, 2017 42 minutes ago, benireduk said: Yes just called in. Sorted in about 30 seconds. Just didn't want to queue before the game Didn't ask if my ST had been posted to be honest. Sod's law it will turn up tomorrow now Any particular ID or whatever? Link to comment Share on other sites More sharing options...
Hev Posted August 3, 2017 Share Posted August 3, 2017 Just phoned home - mine still hasn't arrived. Tried to phone ticket office to at least check if it's been sent- surprise surprise, it's constantly engaged. I can't get there before Saturday to get a ticket printed either as I work too far away to do it . Very irritating this is - typical that this happens when we have first game of the season at home !!! Link to comment Share on other sites More sharing options...
benireduk Posted August 3, 2017 Share Posted August 3, 2017 4 minutes ago, terrytini said: Any particular ID or whatever? Just confirm postcode and name 1 Link to comment Share on other sites More sharing options...
hippo Posted August 3, 2017 Share Posted August 3, 2017 Got through to ticket office - !!! - They wouldn't even confirm if they have mt renewal - but...... Advice for season ticket holders without tickets will updated tomorrow - (So pretty much the 4.30 scrum we were all dreading) Link to comment Share on other sites More sharing options...
dn1982 Posted August 3, 2017 Share Posted August 3, 2017 14 minutes ago, hippo said: As has been rumoured they must be prepared for the fact not everyone is going to get there ST in time for saturdays game. - Dunno why they don't just say it ....people can then be pro active and get the paper tickets before the mad rush at 4.30 on Sat. If your ticket hasn't arrived by tomorrow you've got 24 hours to sort a paper ticket not exactly a mad rush. Telling people to be proactive could actually be a waste of time. I've no idea how many haven't been sent out yet or not arrived but waiting till tomorrow will make it easier for everyone. Link to comment Share on other sites More sharing options...
hippo Posted August 3, 2017 Share Posted August 3, 2017 (edited) 13 minutes ago, dn1982 said: If your ticket hasn't arrived by tomorrow you've got 24 hours to sort a paper ticket not exactly a mad rush. Telling people to be proactive could actually be a waste of time. I've no idea how many haven't been sent out yet or not arrived but waiting till tomorrow will make it easier for everyone. Its not just that - I've never had a confirmation email of my renewal - My brother reckons my seats were showing as available yesterday on the website ! If all I had was get to VP and get my ticket that wouldn't be a mad rush - unfortunately I have job, and family commitments - which is going to make it a mad rush. Most annoyingly this was entirely avoidable - they could just have issued paper tickets or let us use last season card until the problems were sorted. Edited August 3, 2017 by hippo 2 Link to comment Share on other sites More sharing options...
terrytini Posted August 3, 2017 Share Posted August 3, 2017 (edited) 5 minutes ago, hippo said: Its not just that - I've never had a confirmation email of my renewal - My brother reckons my seats were showing as available yesterday on the website ! If all I had was get to VP and get my ticket that wouldn't be a mad rush - unfortunately I have job, and family commitments - which isn't going to make it a mad rush. Most annoyingly this was entirely avoidable - they could just have issued paper tickets or let us use last season card until the problems were sorted. Absolutely this. All sorts of other commitments etc. This is nothing short of awful. (in football terms not in end of the world terms of course ) Edited August 3, 2017 by terrytini Link to comment Share on other sites More sharing options...
rodders0223 Posted August 3, 2017 Share Posted August 3, 2017 This wouldn't have happened under Randy's watch. 1 Link to comment Share on other sites More sharing options...
mattyvilla Posted August 3, 2017 Share Posted August 3, 2017 37 minutes ago, hippo said: Got through to ticket office - !!! - They wouldn't even confirm if they have mt renewal - but...... Advice for season ticket holders without tickets will updated tomorrow - (So pretty much the 4.30 scrum we were all dreading) Your online account will show if your renewal was done ... assuming you have one Link to comment Share on other sites More sharing options...
hippo Posted August 3, 2017 Share Posted August 3, 2017 (edited) 21 minutes ago, mattyvilla said: Your online account will show if your renewal was done ... assuming you have one OK - put my client ref in - tells me the account is activated. Did the reset password link - all ok so far - then tried to login - no account found ! what a complete balls up ! Ok I got in via another link - doesn't show anything about purchase history or if I have a ticket for 2017/18 ? - where should I look ? Edited August 3, 2017 by hippo Link to comment Share on other sites More sharing options...
John Posted August 3, 2017 Share Posted August 3, 2017 My card arrived by first class post at 12.30 today. I hope the rest turn up very soon for those who are still waiting for their own card to arrive. Link to comment Share on other sites More sharing options...
jackbauer24 Posted August 3, 2017 Share Posted August 3, 2017 I'm fairly sure mine has turned up as my cat sitter has said 'something Villa arrived' but I won't find out til Saturday lunchtime when I get back from the airport! However, why is there all this fuss when they also said they were rolling out 'Print-at-Home'? That doesn't require outside suppliers so just activate a print at home option for all the people who haven't received them yet. Link to comment Share on other sites More sharing options...
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