Eastie Posted July 20, 2013 Share Posted July 20, 2013 This happens too often on avtv- i paid yesterday and was looking forward to this - poor stuff! 1 Link to comment Share on other sites More sharing options...
Shaw_nuff Posted July 20, 2013 Share Posted July 20, 2013 Amateurs 1 Link to comment Share on other sites More sharing options...
dudevillaisnice Posted July 20, 2013 Share Posted July 20, 2013 Not surprised, the club really need to look at this.. the people working for AVTV are clearly not doing their job properly. Will anything be done about it? don't hold your breath. Link to comment Share on other sites More sharing options...
theboyangel Posted July 20, 2013 Share Posted July 20, 2013 From the audio commentary, the blame was aimed at the 'partner' company based in London. AVTV reckoned, their feeds from the ground, to the offices at Villa and onto the partner in London were all working fine and it was London that couldn't stream to users..... A small refund or some extra content would be nice! Link to comment Share on other sites More sharing options...
samjp26 Posted July 20, 2013 Share Posted July 20, 2013 Put it in the match thread but for those annoyed, email via the AVTV contact form and you'll be issued a refund Link to comment Share on other sites More sharing options...
daggy_333 Posted July 20, 2013 Share Posted July 20, 2013 Put it in the match thread but for those annoyed, email via the AVTV contact form and you'll be issued a refund Didn't pay for it i got it free as a season ticket holder Link to comment Share on other sites More sharing options...
Eastie Posted July 20, 2013 Share Posted July 20, 2013 Put it in the match thread but for those annoyed, email via the AVTV contact form and you'll be issued a refund I asked for a refund but they just e mailed me and apologised , they never mentioned refunding anything. Link to comment Share on other sites More sharing options...
Keyblade Posted July 20, 2013 Share Posted July 20, 2013 One thing that peeves me is that they clearly record the match which is how they show the highlights. Is it really that difficult to just upload the full recorded match? Why just stop at highlights? Link to comment Share on other sites More sharing options...
KjParton Posted July 20, 2013 Share Posted July 20, 2013 One thing that peeves me is that they clearly record the match which is how they show the highlights. Is it really that difficult to just upload the full recorded match? Why just stop at highlights? Last season when we played in the US, thats what they did, they uploaded two 45 minute videos and they also uploaded a highlight video. I would expect that they may do the same this time. Link to comment Share on other sites More sharing options...
Eastie Posted July 20, 2013 Share Posted July 20, 2013 I guess it will still be worth a fiver it they can make sure the other 5 games are shown in full with no problems but i won't hold my breath on it. Link to comment Share on other sites More sharing options...
ciggiesnbeer Posted July 20, 2013 Author Share Posted July 20, 2013 One thing that peeves me is that they clearly record the match which is how they show the highlights. Is it really that difficult to just upload the full recorded match? Why just stop at highlights? Last season when we played in the US, thats what they did, they uploaded two 45 minute videos and they also uploaded a highlight video. I would expect that they may do the same this time. I bloody well hope so. Full games should be trivial to do, they did it last year. Shoddy, shoddy so far. Link to comment Share on other sites More sharing options...
Eastie Posted July 21, 2013 Share Posted July 21, 2013 I requested a refund but have just again recieved an e mail apologising and giving me a free month extra at no cost so i guess that's fair enough. They also assured me that arrangements have been made so that yesterday's debacle does not happen again . Link to comment Share on other sites More sharing options...
KjParton Posted July 21, 2013 Share Posted July 21, 2013 They have 14 minute highlights on AVTV atm. Link to comment Share on other sites More sharing options...
samjp26 Posted July 21, 2013 Share Posted July 21, 2013 I requested a refund but have just again recieved an e mail apologising and giving me a free month extra at no cost so i guess that's fair enough. They also assured me that arrangements have been made so that yesterday's debacle does not happen again . Hope they sort it as I want to see the games and will gladly sign back up for the month for it. I guess a free month for you is decent though and at least they're dealing with us properly following the shambles. Link to comment Share on other sites More sharing options...
Eastie Posted July 21, 2013 Share Posted July 21, 2013 They have 14 minute highlights on AVTV atm. Yes I had a look at those , must say grealish looked useful in the highlights - i hope he gets another crack at Luton. Link to comment Share on other sites More sharing options...
Eastie Posted July 21, 2013 Share Posted July 21, 2013 I requested a refund but have just again recieved an e mail apologising and giving me a free month extra at no cost so i guess that's fair enough. They also assured me that arrangements have been made so that yesterday's debacle does not happen again . Hope they sort it as I want to see the games and will gladly sign back up for the month for it. I guess a free month for you is decent though and at least they're dealing with us properly following the shambles. They say they have sorted the problem out and made arrangements that it will not happen again - seem very sure that there will be no repeat of the shambles, i think you will be ok signing back up but may be worth contacting them as they should offer you a free month as compensation. Link to comment Share on other sites More sharing options...
samjp26 Posted July 21, 2013 Share Posted July 21, 2013 (edited) I requested a refund but have just again recieved an e mail apologising and giving me a free month extra at no cost so i guess that's fair enough. They also assured me that arrangements have been made so that yesterday's debacle does not happen again .Hope they sort it as I want to see the games and will gladly sign back up for the month for it. I guess a free month for you is decent though and at least they're dealing with us properly following the shambles.They say they have sorted the problem out and made arrangements that it will not happen again - seem very sure that there will be no repeat of the shambles, i think you will be ok signing back up but may be worth contacting them as they should offer you a free month as compensation. Got a refund so I guess its the same thing. Fingers crossed for the Crewe game! Edited July 21, 2013 by samjp26 Link to comment Share on other sites More sharing options...
Eastie Posted July 21, 2013 Share Posted July 21, 2013 Luton on Tuesday should be fine . Link to comment Share on other sites More sharing options...
Eastie Posted July 23, 2013 Share Posted July 23, 2013 Just been assured by the preform group that the problems of saturday will not happen again and the remaining games will be shown with no problems - lets see how tonight goes. The dulcet tones of mr Woodward await again unfortunately but at least if we have pictures it makes things more bearable. Link to comment Share on other sites More sharing options...
samjp26 Posted July 23, 2013 Share Posted July 23, 2013 Going to re-sub in a bit then. Fingers crossed. Link to comment Share on other sites More sharing options...
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