Sent a brief e-mail to the club last night (fancomplaints@avfc.co.uk) just mentioning that although the upgrade to the ticketing site has improvements it is now more difficult to see how many seats are available without having to click into each block.
To my amazement I have received 2 e-mails from the club (one acknowledging the query and one asking me to call them). I also had received 2 missed calls from Villa this morning which I couldn't answer (as at work) and then Lee Preece called again (supporter liason manager) at lunch time which I answered.
I spoke to him for 5 minutes or so and he said the club are going to try and get the seat issue changed and was something they have raised.
Whether anything is actually done I guess we'll see but have to say I was impressed the way they reached out in relation to the query today.
So definitely worth trying the above e-mail address if you have a complaint!