Stevo985 Posted September 26, 2017 Author VT Supporter Share Posted September 26, 2017 2 hours ago, bickster said: It’s absolutely 100% true. If driver is allocated to job more than 2 mins (I think) and customer cancels or driver is at what he thinks is location and no one shows up... you are charged. You said: 15 hours ago, bickster said: Uber charge you £4 for the driver cancelling the job Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 46 minutes ago, Stevo985 said: You said: Cancellation is £4 in Liverpool. Driver cancels job if you dont turn up, EVEN IF HE ISNT IN CORRECT PLACE Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 1 hour ago, rjw63 said: Went to a gig in Brum last year, and had a few beers with Pelle and the Swedes after. This was the only time we had a problem with Uber....1.30am just outside city centre and we had about 5 cancel on us. No charges were incurred. Thats the driver canceling the job because a) he doesnt want to do it b ) he thinks he can get a better job somewhere else that is surging C) any other bizarre reason he feels like or d) he's just picked up an illegal fare thats going to pay him cash If the driver cancels before he gets there, there is no charge but you have to book again, which is just rude 1 Link to comment Share on other sites More sharing options...
ender4 Posted September 26, 2017 Share Posted September 26, 2017 5 hours ago, Seat68 said: I had a cancellation fee charged in Vegas, I was on one side of the hotel and they were on the other, the driver cancelled and I was charged $5, in the app I tapped my screen twice and it was refunded immediately. How? What did you press for future reference? Link to comment Share on other sites More sharing options...
Stevo985 Posted September 26, 2017 Author VT Supporter Share Posted September 26, 2017 (edited) 46 minutes ago, bickster said: Cancellation is £4 in Liverpool. Driver cancels job if you dont turn up, EVEN IF HE ISNT IN CORRECT PLACE That's not the driver cancelling the job. That's you not showing up. I get what you're saying, that there might be a mix up and the driver is in the wrong place so he ends up cancelling it when in fact you HAVE shown up. But your original post implied that any cancellation by the driver incurred a charge. As in, if I book an Uber right now, a driver accepts it, and in 5 minutes time he cancels it, I would get charged. I wouldn't. I was just trying to clear that up. FWIW I've had plenty of times where I've been late to the pickup point, or the driver couldn't see me, or I was in the wrong place etc. It's never been cancelled, the driver has always ended up phoning me and we've found each other. So even if technically they could cancel and get the minimum fee for nothing, I'd wager it doesn't happen very often. Whereas a normal cab would probably just pick someone else up and not tell you. Or cancel and not let you know that they've cancelled. I've experienced that far more times. Edited September 26, 2017 by Stevo985 Link to comment Share on other sites More sharing options...
Seat68 Posted September 26, 2017 Share Posted September 26, 2017 1 hour ago, ender4 said: How? What did you press for future reference? Tap the trip/cancellation in your trips and options will display. Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 2 hours ago, Stevo985 said: But your original post implied that any cancellation by the driver incurred a charge. As in, if I book an Uber right now, a driver accepts it, and in 5 minutes time he cancels it, I would get charged. I wouldn't. I was just trying to clear that up. FWIW I've had plenty of times where I've been late to the pickup point, or the driver couldn't see me, or I was in the wrong place etc. It's never been cancelled, the driver has always ended up phoning me and we've found each other. So even if technically they could cancel and get the minimum fee for nothing, I'd wager it doesn't happen very often. Literally thousands of examples of exactly this happening on twitter Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 4 hours ago, TrentVilla said: An informed one though. I wasn’t expecting too much of an inside track on their case Tbh, it’s anyones guess. Their defence on the employments rights case (skeleton points released today) appears to be mainly, magistrates don’t know the law but we do but I can’t really see that on this one as essentially the Council say they don’t pass the fit and proper test and with the police backing that assertion up due to the non compliance over serious crimes. It’s hard to see a defence tbh. Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 4 hours ago, Stevo985 said: That's not the driver cancelling the job. That's you not showing up. In Uber world, they are all cancellations. It's one button, does the same job. As long as the cancellation falls within the set parameters, you are charged Link to comment Share on other sites More sharing options...
bickster Posted September 26, 2017 Moderator Share Posted September 26, 2017 One from 6 days ago, this happens ALL THE TIME. Look at the tweet, read the replies (you can ignore some of the Hack driver ones) but further down you'll see this one Link to comment Share on other sites More sharing options...
Demitri_C Posted September 27, 2017 Share Posted September 27, 2017 (edited) 14 hours ago, bickster said: One from 6 days ago, this happens ALL THE TIME. Look at the tweet, read the replies (you can ignore some of the Hack driver ones) but further down you'll see this one Yeah I have heard a couple people say this. But dont understand how this happens if you pay via paypal? surely thats the best way to pay for uber journeys? Edited September 27, 2017 by Demitri_C Link to comment Share on other sites More sharing options...
Davkaus Posted September 27, 2017 Share Posted September 27, 2017 I wonder how many of these idiots use the same login credentials on every website they're registered for. Link to comment Share on other sites More sharing options...
bickster Posted September 27, 2017 Moderator Share Posted September 27, 2017 41 minutes ago, Davkaus said: I wonder how many of these idiots use the same login credentials on every website they're registered for. Go on the Dark Web and see how many Uber accounts you can buy for $1. Been going on a couple of years now and Uber do nothing about it. There’s far to many to be individual security errors Link to comment Share on other sites More sharing options...
bickster Posted September 27, 2017 Moderator Share Posted September 27, 2017 1 hour ago, Demitri_C said: Yeah I have heard a couple people say this. But dont understand how this happens if you pay via paypal? surely thats the best way to pay for uber journeys? I take card payments, have done for two years. My card machine is a PayPal here machine. I can count on one finger how many times I’ve taken payment by PayPal and even that instance was because the person had their card declined. id suggest the amount of people paying by PayPal is extremely low Link to comment Share on other sites More sharing options...
Demitri_C Posted September 27, 2017 Share Posted September 27, 2017 44 minutes ago, bickster said: I take card payments, have done for two years. My card machine is a PayPal here machine. I can count on one finger how many times I’ve taken payment by PayPal and even that instance was because the person had their card declined. id suggest the amount of people paying by PayPal is extremely low Really thats surprising Link to comment Share on other sites More sharing options...
Davkaus Posted September 27, 2017 Share Posted September 27, 2017 1 hour ago, bickster said: There’s far to many to be individual security errors It depends what you mean by individual security errors. Each user individually losing their details, probably, yeah. Users having poor security practice, and their Uber credentials being leaked due to them using the same login on another compromised website? That's not so hard to believe, it happens all the time. If you use the same password on every service, one of them being compromised screws you everywhere. Maybe Uber has been compromised, kept it quiet, which would absolutely decimate their reputation if discovered, but only a small percentage of accounts seem to be affected, or maybe there's a few thousand people that used the same password for their Uber and their Adobe or Pornhub account. https://haveibeenpwned.com/ Link to comment Share on other sites More sharing options...
ender4 Posted September 27, 2017 Share Posted September 27, 2017 (edited) 3 hours ago, Demitri_C said: Yeah I have heard a couple people say this. But dont understand how this happens if you pay via paypal? surely thats the best way to pay for uber journeys? Hate Paypal and refuse to use them for any transaction (except Ebay who force you to use Paypal, which has pretty much stopped me using Ebay). I don't even understand the concept of Paypal, why would anyone use their credit card to pay a third party through Paypal, when you could just pay the third party directly by credit card. What the hell is the point of this company except to make transactions more difficult. Edited September 27, 2017 by ender4 Link to comment Share on other sites More sharing options...
ender4 Posted September 27, 2017 Share Posted September 27, 2017 2 hours ago, Davkaus said: I wonder how many of these idiots use the same login credentials on every website they're registered for. yep, its easier that way. actually to be fair, i have 3 levels of logins... 1 username and password for all important websites - banks etc... 1 username and password for general websites that has my card details... amazon etc 1 username and password for all the other crap websites. Link to comment Share on other sites More sharing options...
Demitri_C Posted September 27, 2017 Share Posted September 27, 2017 15 minutes ago, ender4 said: Hate Paypal and refuse to use them for any transaction (except Ebay who force you to use Paypal, which has pretty much stopped me using Ebay). I don't even understand the concept of Paypal, why would anyone use their credit card to pay a third party through Paypal, when you could just pay the third party directly by credit card. What the hell is the point of this company except to make transactions more difficult. To be honest i have had no issues with paypal. Eveey time ive had a dispute paypal have reimburse me. Alot more easier than the bank Link to comment Share on other sites More sharing options...
sexbelowsound Posted September 27, 2017 Share Posted September 27, 2017 I think most people use PayPal because of eBay. I use PayPal because I don't have to keep inputting my card details. Link to comment Share on other sites More sharing options...
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