I'm calling social services. Again.
As for the class thing, it's partly about money, partly about who you know and a good chunk which often gets ignored is your attitude. People at the bottom have been shat on for so long they can often feel like the don't deserve any better. At the other extreme are the upper classes who have a sense of self confidence, some of whom are prepared to work for what they and some of whom believe they deserve it without effort.. For those of you who read Terry Pratchett, Lady Sybil is a good example of that cast iron self confidence.