Jump to content

Villa Direct


samjp26
 Share

Recommended Posts

Any of you guys used the customer service of Villa Direct (our online superstore)?

Made my first order the other day but the fantastic couriers at Hermes have decided to lie about delivering something that hasn't been received. Anybody had any problems with the site or even had them rectified?

Link to comment
Share on other sites

Buy stuff in the sale? I got a tee shirt and it took 8 days to be delivered, which delivery option did you use? I used standard delivery fairly sure it was delivered by royal mail not Hermes

Link to comment
Share on other sites

I ordered the away shirt last Saturday from Villa Direct and it was delivered by Hermes on Tuesday, although Hermes do have quite a bad reputation for chucking parcels over back gates etc and seem to be quite good at losing items.

Link to comment
Share on other sites

Yeah stuff out the sale, picked up a full kit for my little cousin for just over a fiver and myself the away shirt printed for under a tenner!

Shame I probably won't get either now, were getting a new store with a load more stock this summer apparently. Helps appreciated though guys!

Link to comment
Share on other sites

I'm waiting for stuff too. Had a customised mug coming as part of the order but got refunded half way through the week due to being out of stock, then the delivery process began.. still waiting :/

Link to comment
Share on other sites

I'm waiting for stuff too. Had a customised mug coming as part of the order but got refunded half way through the week due to being out of stock, then the delivery process began.. still waiting :/

Hermes hire white van drivers on cheap rates, so it all depends on what area you're in whether your driver is decent or not.

Hopefully your order gets fulfilled mate, I rang the customer service line for the site and they were very helpful and should get back to me today hopefully.

Link to comment
Share on other sites

Bought last season's away kit through Villa Direct. Received it no problems and in decent time for an international order.

By the time I bought a mug during this recent sale, it sold out, so they've refunded me. 

Link to comment
Share on other sites

  • Administrator

 

I bought a mug during this recent sale, it sold out, so they've refunded me. 

Have we finally sold Ireland ?

 

I'm not sure it was ours to sell. There was what Neville on MNF would call "a little bit of war".

Link to comment
Share on other sites

A woman from over the road just knocked my door with a package she said had come through her letterbox. Villa win followed up with the lost parcel being delivered, albeit not by the bloody delivery company.

 

Win Win!

Link to comment
Share on other sites

A woman from over the road just knocked my door with a package she said had come through her letterbox. Villa win followed up with the lost parcel being delivered, albeit not by the bloody delivery company.

Win Win!

Was she hot? If so, win-win-win.

Link to comment
Share on other sites

 Share

×
×
  • Create New...

exclamation-mark-man-user-icon-with-png-and-vector-format-227727.png

Ad Blocker Detected

This site is paid for by ad revenue, please disable your ad blocking software for the site.

Â