Hi General,
Just a quick shout to voice my appreciation with the staff in the ticket office today. I spoke with a guy called Bromley who couldn't have been more helpful and courteous, made sure he apologised for the delays in getting through (too many people ringing up to try and buy Cup Final tickets would you believe!) and sorted me out a treat with tickets for this Saturday.
I remember a year or two into the Abramovic revolution at Chelsea that I noticed how much of a service ethos they had adopted and it's great to see the same holding true at Villa these days.
I'm now looking forward to taking my wee nephew to the game this Saturday - hoping for a victory to make up for the loss I took him too against Liverpool!
Many thanks as ever for all the hard work everyone puts in at The Villa.