mjmooney Posted August 12, 2014 VT Supporter Share Posted August 12, 2014 I can't connect to VT either via the web on my laptop, or via Tapatalk. The only way I can is via the web, but on my phone. Any ideas? Link to comment
0 robojoel Posted August 12, 2014 Share Posted August 12, 2014 (edited) I had this today all day as well, fine on my phone but via my pc could not connect. I was using chrome browser. It seemed to solve itself when I eventually manually typed in the url as opposed to clicking the bookmark, it then connected and after that everything was fine (including the bookmark that didn't work before...) Edited August 12, 2014 by robojoel Link to comment
0 mjmooney Posted August 12, 2014 Author VT Supporter Share Posted August 12, 2014 OK, I'll try that, thanks. Link to comment
0 Enda Posted August 12, 2014 Share Posted August 12, 2014 Had a similar problem this morning. Could connect on my phone, but not laptop on Chrome or Firefox. Able to connect here from work no problem on Chrome. Typed in the URL in all cases. Link to comment
0 limpid Posted August 12, 2014 Administrator Share Posted August 12, 2014 The monitoring service says there was no outage today. It sounds like an odd one though. When you say it worked on your phone, do you mean over 3g or using wifi? Link to comment
0 Enda Posted August 12, 2014 Share Posted August 12, 2014 The monitoring service says there was no outage today. It sounds like an odd one though. When you say it worked on your phone, do you mean over 3g or using wifi? 3G. Yeah it's a strange one alright. I'm back at the house now and it's fine. It was strange. Checked downforeveryoneorjustme.com and it was fine, but couldn't connect even after a reboot. Grand on the phone, even in full site mode. Thought it was just me, so didn't mention it until I saw this thread. Link to comment
0 limpid Posted August 12, 2014 Administrator Share Posted August 12, 2014 Someone else did some experimenting and found this was only happening over BT connections. Link to comment
0 Phumfeinz Posted August 12, 2014 Share Posted August 12, 2014 I'm on Virgin and I've been unable to access the site all day. I was however able to access the site via a proxy that wasn't located in the UK. Link to comment
0 Enda Posted August 12, 2014 Share Posted August 12, 2014 Someone else did some experimenting and found this was only happening over BT connections. I'm on the other side of the ocean. Maybe routed through a BT server, of course. To make it even stranger, the pings had 0% loss. Link to comment
0 StefanAVFC Posted August 12, 2014 Share Posted August 12, 2014 I'm on Virgin and I've been unable to access the site all day. I was however able to access the site via a proxy that wasn't located in the UK. This for me too. Link to comment
0 limpid Posted August 12, 2014 Administrator Share Posted August 12, 2014 Did it work for any of you when you changed network, eg using your mobile? VT is hosted in the US so this could have been a problem on an interconnect which is used by both BT and Virgin. I wasn't affected at work (although I only looked at lunch time) (virgin business) and I could access during both commutes (three). The monitoring service I use didn't report any issues. If it affected both BT and Virgin, that would affect a lot of posters. No reports (yet) from Sky BB users.. Link to comment
0 StefanAVFC Posted August 12, 2014 Share Posted August 12, 2014 I didn't try using my mobile. I haven't left the house all day. Link to comment
0 villaglint Posted August 12, 2014 Share Posted August 12, 2014 Yeah been out for me from about lunch time until this evening when it now works again. Use BT at work and O2 on phone which also didn't work Link to comment
0 TrinityRoadSteps Posted August 12, 2014 Share Posted August 12, 2014 I wasn't able to access the site via computer at home from around 0830 until 1830, I didn't try to access it via any other means. But an aviation website I use also has had access problems today. The administrator of that site has said it's due to ISP problems in the US. My home internet connection is BT Link to comment
0 ArteSuave Posted August 12, 2014 Share Posted August 12, 2014 I had the same issue on a BT connection. Virgin at home was fine. Link to comment
0 mjmooney Posted August 12, 2014 Author VT Supporter Share Posted August 12, 2014 Yep, I'm on BT. I've just done the re-type the URL trick and I'm back on on the laptop. When I posted to start this thread, I could get on with my phone using the website (over wifi, don't use 3g data if I can help it), but not with Tapatalk. However, I just tried Tapatalk and it's back on again. Curious. Link to comment
0 Enda Posted August 12, 2014 Share Posted August 12, 2014 VT is hosted in the US so this could have been a problem on an interconnect which is used by both BT and Virgin. Using Comcast in the US here, so really doubt it was a BT problem. Link to comment
0 heid3ster Posted August 13, 2014 Share Posted August 13, 2014 VT is hosted in the US so this could have been a problem on an interconnect which is used by both BT and Virgin. Using Comcast in the US here, so really doubt it was a BT problem. I am also using Comcast in the US and VT was down for me roughly around the same time as TrinityRoadSteps above. Link to comment
0 limpid Posted August 13, 2014 Administrator Share Posted August 13, 2014 It must have been a peer closer to the hosting company that had an issue. Thanks for your reports, but there's nothing I can do to fix the internet. If you get similar in future all I can suggest is to try another type of internet connection. Sorry to those affected, but this one was out of my control. 1 Link to comment
0 robojoel Posted August 13, 2014 Share Posted August 13, 2014 To clarify, I was unable to log on via pc but could log on via mobile, these were both routed from the same virgin wifi. Not sure if this helps or makes it worse Link to comment
0 limpid Posted August 13, 2014 Administrator Share Posted August 13, 2014 To clarify, I was unable to log on via pc but could log on via mobile, these were both routed from the same virgin wifi. Not sure if this helps or makes it worse Are you sure your mobile was connecting via wifi? It doesn't make it worse or better. The site wasn't down so there's nothing I can or could have done. The problem was somewhere between those affected and the site, but not the site itself. Link to comment
Question
mjmooney
I can't connect to VT either via the web on my laptop, or via Tapatalk. The only way I can is via the web, but on my phone. Any ideas?
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