General,
On October 8th i posted this in your thread:
For Burnley, should have read Stoke game!
Just thought id let you know if the difficulty i have in obtaining tickets for the Stoke game on 19th Dec.
* On October 8th i received an email from Katrina Adamson (who has been helpful) facilitating the process of being able to buy tickets.
* On October 30th I got a response from Katrina asking me to email general sales and quote David Harper-Smith, and Scott Paul. Which i did.
* On Nov emeber 11th the Very helpful Phil Moore took my 2 bookings (Uncle who has always sent me Villa stuff in post while i have been in America and my Dad who is driving 3 hours up from Weymouth) for 1874 hospitality packages at a wonderful price. Still no reply from my general email about regular Stoke tickets.
* Middle of Nov still not heard from anybody so asked Phil Moore to see if he could get somebody to contact me. He did so.
* On Nov 23rd still not heard from anybody so emailed Phil again, he was very prompt in reply and had said he will chase them down for me again.
* Now 1st of December, still no contact from anybody.
Dont really want you to do anything General, dont even know if this is normal waiting time, But when im flying thousands of miles and specifically taking time off work to follow the Villa, the thought of not being able to sort tickets out after nearly 2 months of trying has left me a bit baffled. Especially when i managed to get the more expensive tickets booked within 24 hours (great job to Phil Moore again).
Guess i will just chance my arm of buying 3 tickets for me, my girlfriend and my cousin at the door.
Cheers
Dom