Dodgyknees Posted January 13, 2018 Share Posted January 13, 2018 I was attempting to make a purchase online, and it failed. My bank sent a text to check it was me making the attempted payment and I confirmed it was. The problem is, the money was taken (exact amount) which is really frustrating. Does anybody know if the amount will go back into the account? I know I will need to sort this tomorrow, just looking to see if others have ever had this. I bank with Santander. Link to comment Share on other sites More sharing options...
brommy Posted January 13, 2018 Share Posted January 13, 2018 I had the same a couple of years ago and the money was refunded within two days. Link to comment Share on other sites More sharing options...
AvfcRigo82 Posted January 13, 2018 Share Posted January 13, 2018 Never had that problem dick. For peace of mind I would call them about it and raise the problem with them sooner than later. They should be able to sort it for you I would imagine. Link to comment Share on other sites More sharing options...
limpid Posted January 13, 2018 Administrator Share Posted January 13, 2018 How do you know it was your bank that sent the text? It's trivial to send texts with the sender set to anything you want - even letters rather than numbers. Phone the bank. 1 Link to comment Share on other sites More sharing options...
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