TrinityRoadSteps Posted March 28, 2016 Share Posted March 28, 2016 I am hoping some of the tech savvy amongst us can give me a little advice. My wife has a windows laptop and has just upgraded to windows 10. Unfortunately the CD/DVD drive now no longer works. I have tried checking the drivers but it says the driver is up to date and the diagnostics suggest it is working properly. But I haven't been able to get it to work at all. Any advice would be gratefully received Link to comment Share on other sites More sharing options...
limpid Posted March 28, 2016 Administrator Share Posted March 28, 2016 Have you tried an audio CD, a DVD and a data disk and none of them get read? Is it just that they aren't auto-starting? Or does the drive make any noises? Link to comment Share on other sites More sharing options...
TrinityRoadSteps Posted March 28, 2016 Author Share Posted March 28, 2016 I think it's just not auto starting as it sounds like the disk starts spinning when the draw is first shut. I have used other DVDs and none of them work. Haven't tried an audio CD as we don't have any. Link to comment Share on other sites More sharing options...
limpid Posted March 28, 2016 Administrator Share Posted March 28, 2016 So have you tried launching your DVD playing software from the menu or stupid tile interface? Did that work? Link to comment Share on other sites More sharing options...
TrinityRoadSteps Posted March 28, 2016 Author Share Posted March 28, 2016 I have tried to use windows media player but had no joy. To be honest windows, especially 10, is an utter mystery to me as I am a Mac user. I couldn't even find the start menu!! Link to comment Share on other sites More sharing options...
TrinityRoadSteps Posted March 28, 2016 Author Share Posted March 28, 2016 OK. I have managed to get it started by using the menu. It must be an auto start thing. Cheers for the help Link to comment Share on other sites More sharing options...
V01 Posted March 28, 2016 Share Posted March 28, 2016 Settings>Devices>Autoplay 1 Link to comment Share on other sites More sharing options...
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