I did manage to sit down with my boss last week, I did will in our scenario based questions getting the highest score on one of them. Made a big error on the behavioural questions by only giving one example for each question when the marking scheme required four. My presentation let me down, it didn't cover the marking criteria. I did come second but was a distance away from the successful applicant(4 years experience as an act up/deputy in the role). The two other unsuccessful applicants (12 months and 6 months experience in the role as act up/deputy) scored a lot less than me. I asked what would be open to me going forward that would make me more prepared next time and didn't get a positive response, my boss misconstrued the question to be me asking for one of the other unsuccessful applicants role. I need to ask my Duty Manager for training going forwards but I've done that before and it lasts a few days before they lose interest.
I had positive feedback in that I had demonstrably gone out of my way to gain knowledge of the role and our policies and procedures that you aren't expected to know until you're in the role, but that was followed by some harsh criticism. My reputation is poor.
I always do more than my fair share, bend over backwards to help out covering shifts. Haven't ever had a sick day or been late. Take on additional tasks to cover absences in the department on my own initiative. None of this is recognised though because I've been known to dick around.