I share your reservations, PieFace. What bothers me is that the Villa hierarchy has become aloof, remote and uncommunicative. Most of us here - the paying customers - love this club, it's more than just a business.
If it were just a business, then surely any company which treats its customers with disdain deserves all it gets? It's almost as if they're of the mindset "well, if they don't like what we do at Villa, let them go to Blues or Albion".
Now I wouldn't expect RL/PF to consult us lot, or involve us in the decision making process, but to treat us as if we didn't exist just stinks in my book. A football club ain't like a supermarket!