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TrentVilla

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Posts posted by TrentVilla

  1. 5 minutes ago, HalfTimePost said:

    I spent an hour doing this until I happened upon a screen that gave me my Fan ID. Despite the site saying it was only on ticket confirmations and season tickets. Neither of which I still had. 

    Really is poor. The link the link the accounts also just kept taking me to my contact details page and not letting me go anywhere else. Proper awful.

    It is bugged to shit and the instructions are woeful

  2. 2 minutes ago, Don_Simon said:

    This is what made me think I hadn't done it! So tried a few times to do something I'd already done. 

    I'm not particularly tech savvy so this has been an epic **** up from the start. 

    Honestly its shambolic. Once I created e-mails for my kids, I contacted the club to query how to link their membership to mine. No answer, tried calling, tried support via Twitter, sent numerous e-mails. Nothing.

    Then I get a 'reminder' to verify their accounts, the e-mail contained a link to login in to do so. Only I couldn't login because although they had Fan ID's and membership I hadn't created digital accounts for them or whatever they are called not that I was at any point told I needed to do it.

    I finally figured out that I had to create accounts for them, which is utterly pointless and got it sorted.

    So then I go to purchase tickets... only for some reason I can purchase 3 (one for each membership) for Brentford but only 1 for Newcastle as I'm for some reason not allowed to purchase them on my kids membership.

    Obviously I can't contact anyone because they put the tickets on sale at the time the ticket office closed.

    But at least they are able to e-mail me trying to sell membership even though I already have them.

    Absolutely woeful.

  3. Just now, Villarocker said:

    The website and phonelines are dire. 

    Am I right in thinking that to basically get tickets now (if not a season ticket holder) you pretty much have to pay an extra £40 per season for this membership and then hope to get one? 

    Too early to answer that, they may go to general sale but I doubt it for the first few.

    • Like 1
  4. 16 minutes ago, Lerner's Driver said:

    Could be wrong, but don't think there will be any more big money signings and not sure there will be many more of any kind, simply because there isn't much room left in the 25 man squad we have to name soon. Might change if we sell someone unexpectedly, but I reckon Docoure (if he comes), might be the last.  

    I think we have 23 currently including Hourihane who I'd expect to go,  it also includes Jacob Ramsey who is under the age of 21 so doesn't count within the squad of 25.

    So I make it we've 21 in the squad excluding Hourihane and Ramsey so plenty of space.

  5. 5 hours ago, Awol said:

    It was all really simple until we signed Ings:   

    Bailey——Ollie——Buendia

    Done. 

    But we haven’t dropped £30m on Ings for the bench, he doesn’t operate as a lone striker and Watkins won’t be dropped anyway, so for me Buendia moves to AM behind a 3 of Ollie — Ings— Bailey.

    Attacking AF so having lots of CMs to rotate is a good thing - they’ll be working hard!! 

    I agree.

  6. 8 minutes ago, quazzie goat said:

    Agreed on central midfield especially. But with SJM, Sanson, Luiz, Nakamba and Ramsey as our first team options for next season, do you think we’d have to move on at least one of them to make room for 2 more as that would be 7 centre mids?

     

    For me I think Ramsey needs a loan.

    I like Nakamba but if we could sign better he could be a casualty while its early days at this stage but I’m unsure about Sanson.

  7. Just now, WHY said:

    Our online site is shocking and has been for years. Would tell people to go to the ticket office but that is just as bad imo. The side of our club needs addressing and has done for years. Our customer service is general I find to be poor.

    I agree. The digital footprint for fans is so confused, with FA ID’s, the new accounts and then something entirely separate with the store due to Wyness out sourcing it.

    It is impossible to get through about memberships, the fact they expect kids to have emails for membership is utterly ludicrous. I’ve had to set up an email account for my 6 year old in order to buy a membership.

    I honestly don’t think they run any real kind of user testing, it smacks of a system tested by the people who built it and so test it how they expect it to work. It then fails horribly when people try and use it with real examples.

    As for their server capacity, it is inexcusable for the site to be rendered near useless at peak times.

    • Like 3
  8. 6 hours ago, nnock1984 said:

    I think we may be disappointed Trent. Personally I think we’ll only get 3 more. GK, CB,  Attacking midfielder. 

    Maybe, if so we will be short especially at CB and not in the Tommy Elphick way.

  9. On 23/07/2021 at 15:14, thunderball said:

    Nah, its been in place since 2015. Its locked to new followers and has been for at least 12 months maybe longer. 4800 followers including quite a few better known villa twitter and some who are on here incl Omar (Villa Talks) and is @Trentvilla twitter the same as @TrentVilla , oh and Sean Teale? Dosn't mean anything of course.

    Trust me, whispers is a fake account, absolutely not ITK. 

    • Like 1
  10. At home to Bolton under McLeish.

    I was in the Trinity Upper, I completely and utterly lost it. I mean totally lost it. I was screaming abuse at McLeish the likes of which haven’t been heard ever before or since In that stand.

    I’m so not like it normally at games, I’ve never done it before or since but I totally lost the plot. 
     

  11. 1 hour ago, Lord Willard said:

    What's the limit on youngsters these days? Didn't Chelsea get an transfer embargo because of it? 

    Super exciting prospect. How do we bed all of these youngsters. 

    They got done for tapping up two players, from Leeds if I recall correctly.
     

    As for Birchall, this is a coup and a great piece of business.

    • Thanks 1
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