Hi General
Thanks to you, Randy, Martin and the boys for yesterday, to beat Chelski, not 1-0, but 2-0 would have been unthinkable 2 years back.
Anyway praise over, small grumble now, I bought a home shirt yesterday from the shop near the holte and wanted lettering and a number on it, I wasn't too surprised to be told that I had to go to the Villa Village to get this done and duly walked round and found a queue of people waiting to get this done.
After queueing for about 30 minutes I eventually got to near the front of the line only to hear the person in front being told that he needed to pay inside first! Nowhere was there any indication that we couldn't pay here, and a guy behind me told me the same thing had happened to him last year and he had complained at the time about no sign telling you this.
Due to the size of the queue to get inside the shop I gave up on the idea, however I would like to suggest some solutions to the problem:
a) put a large sign stating that you need to pay inside
take payments at the outlet
c) ask people when they buy there shirt on matchdays before the match if they want numbering/lettering, if they do get them to fill out a duplicated ticket with their requirements ask them to collect the shirt after the game, the staff then have 90 minutes to get the printing done
I know it's only a small thing in the scheme of things, but there is a problem at the moment.
UTV