Allow me to be the first new recruit to congratulate Randy Lerner and General Krulak on their choice of club. As an American who has been clumsily trying to become a fan of an English team for several years (long story - chose Wednesday, followed them briefly, watched them go down, couldn't follow them in the lower divs from across the pond, chose Leeds, followed them briefly, watched them go down, couldn't follow them in the lower divs, wandered aimlessly unwilling to root for a big four team that buys championships or a lesser team with no shot at Europe, all the while thinking Villa would be ideal if only they weren't owned by such a hypocritical skinflint...), I'm thrilled to see this club taken over by such a well-connected, forward-thinking, sensible ownership group. Now I can be confident my third chance will be the charm!
Like several other posters, I'm late to this thread because I assumed it was about the ownership - that the good General would actually be posting never crossed my mind, even though I'm familiar with internet-savvy ownership via rooting for the Washington Capitals. It's wonderful to see you reaching out to connect with the supporters, exciting to see how well you recognize Villa's potential, and comfonting to realize that (unlike Capitals owner Ted Leonsis) you can discuss the future of the team with full confidence that your ambition can and will be matched with ample financial backing.
On the suggestions front, let me echo the request voiced earlier that you look into overseas broadcasting/webcasts. The Premier League is difficult to follow in the US even on extended cable or dish networks, let alone trying to get by on the internet as I do. Sadly, much of the time the best I can manage are unauthorized feeds from Asia (complete with Chinese language commentary). I'd happily pay to get streams of Villa matches from Villa directly (or Sky, etc.), and I don't think I'm alone in that sentiment, but such services seem to be off the radar screen when broadcast rights get negotiated in Europe. Anything the ownership can do to push the FA and broadcast partners to make subscription web streams available would be greatly appreciated.
Obviously my gratitude cannot match that of supporters who have followed this club through thick and thin over the previous ownership's tenure. Nonetheless, I'd like to offer my thanks for your timely acquisition of Aston Villa. Hopefully others in similar situations will see the light as you expand the club's marketing power and join the family.