bartmanvscartman

So i spoke to ticket office again, after being on hold for 40 mins they say away scheme is full and was only available to ST holders who went to 15 away games. I asked to speak to manager and he went and checked with them and came back with the same answer. 

2 hours ago, terrytini said:

I don't think it has ever explicitly Guaranteed tickets for all games - it wouldn't be possible IMO because its impossible to predict allocations ?  I may be wrong however..its a couple of years since I was last on it and don't have any Contract Terms from back then.  The Form does IMPLY a guarantee as it says "Applicants whose details are NOT supplied with this Form will NOT be guaranteed to be seated together..."

The Current Application Form simply refers to the 'Away Ticket Scheme Conditions Of Use'.............but I've not located these and was not concerned myself as I don't envisage a situation where Tickets were NOT supplied.

SO effectively yes the benefit is you get 'guaranteed' tickets.  There is a non-refundable £25 Fee and if you miss more than 5 away games you have to come out of the Scheme - they have issues over people joining" just in order to go to Blues and Burton et"c and not "Boro on a wet December Wednesday" etc.(for me the opposite !! the last place I want to go is St Andrews !!)

Once on the Scheme you automatically get sent tickets as they are released and your Bank Account deducted. 

Not much else to add really.

As I say you wont see details listed now I understand but it IS there if you call.

So i spoke to ticket office again, after being on hold for 40 mins they say away scheme is full and was only available to ST holders who went to 15 away games. I asked to speak to manager and he went and checked with them and came back with the same answer. 

25 minutes ago, terrytini said:

 

I am aware of the history as regards the requirement for having attended a certain number of games and have been in contact with the Club since mid June over this.

The situation is indeed that the Scheme is NOW open to all ST holders, but, as I have said, its not been publicised widely.

I received my Application Form yesterday, scanned it back, and received Confirmation I will be put on the Scheme immediately.

Ring the Ticket Office and tell them you want to go on the Away Scheme.

If you are told its not open ask to speak to a Senior Member of Staff as its likely your Operative hasn't been told.

If for any reason that doesn't work Post it on here and I will raise it again.

NB - I do have specific contact details if I need to raise any problems but it wouldn't be appropriate to use them for individual requests to go on the Scheme.

 

 

 

 

Thanks for that Terrytini, i appreciate your help i will try them again at lunchtime . I will keep you guys posted

Who told you that away scheme is open to all season ticket holders? 

They keep telling it never was and was only ever open to ST holders who attended 18 away games last year?!

Hi to all 

Im a long time user of villa talk , I'm a 24 year old season ticket holder in K3 that sadly lives in stoke and has had to endure a torrid few weeks thanks to our recent result ! As well as going to the home games I tend to go to most away games so it's safe to say that I eat sleep breathe the villa. In fact I blame he who should not be named managing us in 2011/2012 for me only getting a 2:2 at University. 

I tend to be quite an optimistic villa but can see both sides to an argument but i get frustrated with some so called 'fans' who just moan for the sake of moaning. 

I very much look forward to contributing to the best villa forum 

Thanks 

bartmanvscartman

UTV