NorthEndersInTheSky

Hi General,

A minor irritation, one I have posted before but to no avail, regarding the Villa Yearbook and the Claret and Blue magazine.

As a season ticket holder I was promised these two items free, and was lead to believe that these would arrive prior to the start of the season. What I did receive was a 'token' for each, to collect when next at Villa Park. I have been to Villa Park four times in the last 4 weeks, but still nothing to collect.

The worse thing for me is that, when I ask members of staff (one who was in a Management position), NONE of them could tell me when they might be available, not even a 'ball-park' estimation! Why is this? Don't your suppliers/printers have to give you delivery dates when you place an order with them?

I work in a 'Supply Chain' environment for a national supermarket group and, if I told my 'customers' "sorry I don't know when you will get your promised goods" (four weeks in a row!), my boss would be asking serious questions to say the very least.

Surely someone must know an availability date by now? If not, and you could provide me with order details, I could give you some of my free-time to try and find out for you! :winkold:

I know this is a minor issue and, if the club had just changed hands rather than 13 months ago, I could understand it. But I have heard many, many people asking the same question as me at the club shop, so it might be worth addressing before the next year book is due out! :winkold: :winkold:

The one thing I will say is, as a fan, I never "expected" to have to wait "4 or 5 seasons" to get into Europe. I thought the UEFA cup would be achievable after 2 seasons, 3 at the very most.

Was I being naive, or did I allow myself to get caught up in the 'hype' coming from VP?