AshVilla Posted December 2, 2011 Share Posted December 2, 2011 What do you think is the worst online store in terms of customer service or just poor service in general Im voting for Zavvi and The Hut with Sendit not far behind both shocking they may well sell some things cheaper than others but their delivery time frames take the piss on some occassions i have paid for express 1 - 2 days delivery and had to wait 5 days for things then demand a refund It takes them about 2 days to respond to emails as well takes the piss no wonder there retail chain went tits up Id have to say shopto.net is the best Link to comment Share on other sites More sharing options...
mjmooney Posted December 2, 2011 VT Supporter Share Posted December 2, 2011 Didn't know Zavvi still existed. Play.com have let me down in the past. TBH I use Amazon for practically everything. Link to comment Share on other sites More sharing options...
hogso Posted December 2, 2011 Share Posted December 2, 2011 astonvilladirect.com Link to comment Share on other sites More sharing options...
GarethRDR Posted December 2, 2011 Share Posted December 2, 2011 Soccer 10 Shop - utterly useless, had an ongoing 6-month argument to get money back for an item they apparently didn't have to sell in the first place but listed anyway. Link to comment Share on other sites More sharing options...
kidlewis Posted December 2, 2011 Share Posted December 2, 2011 for online booking process Ryanair is the worst by some distance. Link to comment Share on other sites More sharing options...
GarethRDR Posted December 2, 2011 Share Posted December 2, 2011 Oh **** yes. Ryanair. Their online booking system is a **** joke, then they blackmail £40 out of you at the airport to print boarding passes they failed to provide. **** them. **** them all. Link to comment Share on other sites More sharing options...
kidlewis Posted December 2, 2011 Share Posted December 2, 2011 you aren't even allowed to print the boarding pass in black and white. They put massive adverts in which use loads of yellow and blue ink. If you print them in black and white sometimes they don't accept them. gobshites Link to comment Share on other sites More sharing options...
chappy Posted December 2, 2011 Share Posted December 2, 2011 never had that issue with ryanair before, and I must have flown with them a good 12/13 times in the past twelve months, to charge extra cos you printed in black and white is **** outrageous! Also a pisstake is their £10 admin fee which you can't get around unless you have a prepaid ryanair credit card! Couldn't argue with the prices though, when I was out in Germany last week I could get back for a weekend for £22 return incl all fees. Link to comment Share on other sites More sharing options...
MMFy Posted December 3, 2011 Share Posted December 3, 2011 you aren't even allowed to print the boarding pass in black and white. They put massive adverts in which use loads of yellow and blue ink. If you print them in black and white sometimes they don't accept them. gobshites Does it say anything about printing in colour? One of the worst website I have used recently is B&Q. It is impossible to browse for products on there as the whole site is like a maze. They make you select parameters to filter the search results before you start the search, instead of to refine the results of a search like most other sites. And nothing is ever in stock. But the one that takes the prize for me is the TV licencing website. I had to declare myself dead to actually enter a form online. You have to fill in a full PDF form and print/mail it to them if you don't declare yourself dead... Link to comment Share on other sites More sharing options...
tinker Posted December 3, 2011 VT Supporter Share Posted December 3, 2011 HMRC online self assessment website, takes hours to work out how to pay. Ticketmaster (and all the others), who charge £3 for each ticket, to email a pdf ticket you have to print! WTF's all that about? Play let me down a few times as well, they have even emailed me a year after saying they had cancelled the order. Link to comment Share on other sites More sharing options...
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