WallisFrizz Posted August 26 Posted August 26 I don’t think there is already one of these so thought I’d start one. Is anyone else having massive issues with purchasing tickets via the app or website? The ‘assign owner’ icon randomly disappears meaning the site won’t let you buy a ticket for your kids or anyone else. I’ve had to release the tickets and then select them straight away again a few times. Eventually the icon will appear. However I still can’t download the tickets to my wallet. Apparently a user here says it will eventually appear but I’m not that hopeful given the way the club is being run at the moment. I’ve sent emails and DMd AVFC Support but no response. Whatever they’ve done to the ticketing side of the website is rubbish.
TDR V2 Posted August 26 Posted August 26 4 minutes ago, WallisFrizz said: I don’t think there is already one of these so thought I’d start one. Is anyone else having massive issues with purchasing tickets via the app or website? The ‘assign owner’ icon randomly disappears meaning the site won’t let you buy a ticket for your kids or anyone else. I’ve had to release the tickets and then select them straight away again a few times. Eventually the icon will appear. However I still can’t download the tickets to my wallet. Apparently a user here says it will eventually appear but I’m not that hopeful given the way the club is being run at the moment. I’ve sent emails and DMd AVFC Support but no response. Whatever they’ve done to the ticketing side of the website is rubbish. Hello, trust me they will appear eventually.. my wolves tickets were there straight away. I always add mine from the email and not the Villa app
TDR V2 Posted August 26 Posted August 26 If you are struggling selecting tickets it means someone else has chose the same ones 1
WallisFrizz Posted August 26 Author Posted August 26 I always go from the email aswell and it’s only this season I’ve had problems but I’ll trust you.
WallisFrizz Posted August 26 Author Posted August 26 Just now, TDR V2 said: If you are struggling selecting tickets it means someone else has chose the same ones I don’t have problems selecting them, it’s just assigning them to my 12 year old that I have the problem with. It would let me purchase no problem if I was buying 1 adult one. They also appear back online immediately if I release them so I don’t think anyone else is snapping them up either. I’ve been buying tickets online for ages with no issues, they’ve definitely f**ked it up.
TDR V2 Posted August 26 Posted August 26 Just now, WallisFrizz said: I don’t have problems selecting them, it’s just assigning them to my 12 year old that I have the problem with. It would let me purchase no problem if I was buying 1 adult one. They also appear back online immediately if I release them so I don’t think anyone else is snapping them up either. I’ve been buying tickets online for ages with no issues, they’ve definitely f**ked it up. I always buy two, one for me and one for my lad. Before it let's me pay I have to assign them, sometimes that part has a brain fart but once you select them that is normally enough..
WallisFrizz Posted August 26 Author Posted August 26 Just now, TDR V2 said: I always buy two, one for me and one for my lad. Before it let's me pay I have to assign them, sometimes that part has a brain fart but once you select them that is normally enough.. Yes I know I have to assign them, I’ve purchased loads but suddenly the assign owner icon that you have to click on has disappeared. Honestly, something is up with the ticketing system. Judging by Twitter I’m not the only one having issues.
Don_Simon Posted August 26 Posted August 26 I've bought two tickets for my son and I with our memberships today with zero problems. I was actually quite impressed at how the website worked, which I have never thought before! 1
TDR V2 Posted August 26 Posted August 26 (edited) 4 minutes ago, WallisFrizz said: Yes I know I have to assign them, I’ve purchased loads but suddenly the assign owner icon that you have to click on has disappeared. Honestly, something is up with the ticketing system. Judging by Twitter I’m not the only one having issues. Did you try it before 5pm Edited August 26 by TDR V2
TDR V2 Posted August 26 Posted August 26 1 minute ago, Don_Simon said: I've bought two tickets for my son and I with our memberships today with zero problems. I was actually quite impressed at how the website worked, which I have never thought before! It's temperamental
Don_Simon Posted August 26 Posted August 26 Just now, TDR V2 said: It's temperamental Previously, it's been predictably shit. I've never known it to actually work. Hence my surprise today.
WallisFrizz Posted August 26 Author Posted August 26 1 minute ago, TDR V2 said: Did you try it before 5pm No. Trust me, I buy tickets for most home games, it is not me doing something wrong . Something has changed since last season with assign owner icon and the ticket download.
WallisFrizz Posted August 26 Author Posted August 26 1 minute ago, Don_Simon said: Previously, it's been predictably shit. I've never known it to actually work. Hence my surprise today. Complete reverse for me. With the exception of the Olympiacos game, I’ve never had problems before, this season has been a nightmare. If it wasn’t for people on Twitter also having problems, I’d think it was me. Glad to hear it’s working for some though.
TDR V2 Posted August 26 Posted August 26 7 minutes ago, WallisFrizz said: No. Trust me, I buy tickets for most home games, it is not me doing something wrong . Something has changed since last season with assign owner icon and the ticket download. Apologies, I wasn't suggesting it was you. I bought every home game last season and the amount of different results I got was bonkers. It was so temperamental 2
Brumstopdogs Posted August 26 Posted August 26 10 minutes ago, WallisFrizz said: No. Trust me, I buy tickets for most home games, it is not me doing something wrong . Something has changed since last season with assign owner icon and the ticket download. Do you want me to send you the link for the ticket site? 1
WallisFrizz Posted August 26 Author Posted August 26 Just now, TDR V2 said: Apologies, I wasn't suggesting it was you. I bought every home game last season and the amount of different results I got was bonkers. It was so temperamental Yeah sorry, I get your helping. I’ve just always found it quite straightforward before so this is a new experience for me.
WallisFrizz Posted August 26 Author Posted August 26 2 minutes ago, Brumstopdogs said: Do you want me to send you the link for the ticket site? I’ve spent long enough on there this evening. 1
TDR V2 Posted August 26 Posted August 26 You also have to remember that we are just members, we are below STHs and GA+
ender4 Posted August 26 Posted August 26 2 hours ago, WallisFrizz said: Yeah sorry, I get your helping. I’ve just always found it quite straightforward before so this is a new experience for me. Happens to me a lot of well last season. Ever since they tweaked the ticketing website around February.
Rugeley Villa Posted August 29 Posted August 29 Bet these will have a good increase in sales before CL tickets go on sale . 1
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