Popular Post OutByEaster? Posted August 26, 2017 Moderator Popular Post Share Posted August 26, 2017 https://rewards.avfc.co.uk/login So, the club has launched the Pride rewards system of points that can be redeemed for a variety of things - it's finally up and running as of yesterday and there's some interesting stuff. The way you earn them seems simple enough, as per the above - to me it seems fair and pretty reasonable. I guess the only thing missing is any sort of link to the money you'd spend in the shop - I'm guessing Under Armour chose not to be involved or that this sort of thing exists outside of their contract, but you ca't earn points by buying kit or training gear or by spending money in the shop which is a little bit of a surprise. However, I like that season ticket holders are rewarded and that those rewards increase the longer you have one. The rewards fall into three categories - those you can straight up buy (Marketplace) - auctions for things and what are basically raffles. The Marketplace has stuff like this: Which again seems a reasonable group of things - I'm not sure what you get for a half time selfie and how it differs from y'know, just taking a selfie - but there you go. I'm sure it'll be made clearer at some point. The Auctions bit has some very lovely stuff - it'll be interesting to see how this works initially - as I'm not sure how anyone would have more than the basic points available first up - so, if you're a season ticket holder of longstanding who also manages to do a couple of the other things that get you points above - you really should consider bidding on one of these early doors I reckon. Finally, the raffle-y bit. Again, some interesting stuff - I'm not sure I'm quite up for waving a flag, but it'd certainly interest some younger fans and I guess that the other stuff either appeals to you or doesn't. What's interesting again is that early on I'm not sure how many people will take part in these raffles - so you might have a reasonable chance of winning if you go all in. I'm not sure how the loading of money onto your card works - or how and where spending on the card will register in terms of points - I'm not sure you can buy your programme on your card, or whether buying a pie and a pint gets you any points, or whether buying an away shirt with your name on the back can be processed on the card or earn you any reward - that bit is still a bit wooly on the website and might fill in a couple of gaps. So, overall, the collection of points seems reasonably fair to me - other than the omission of spending in the shop and at the ground - the rewards on offer are interesting if a little random and the scheme overall seems a reasonable idea. What's missing for me is the bread and butter - being able to convert those points into money off tickets or money in the shop - I'd have expected to be able to do that - but, it's early days for the scheme and I guess we'll see how it develops. What do the rest of you think? *One other thing I'd mention - I can't find the scheme on the appalling Official Site - I got an email with a link and I had to go back to the e-mail to find the rewards site. The Official Site needs a lot of improvement (with matches and petrol preferably) - it's the place online where Villa hide things. 4 1 Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 26, 2017 Author Moderator Share Posted August 26, 2017 https://rewards.avfc.co.uk/login Quote Reward Points earned through merchandise and other store purchases will only become eligible for use by the Pride Rewards Member following 30 days after the relevant purchase, whether or not they appear on the Pride Reward Member’s account prior to this date. If this date occurs after the Programme End Date, the Reward Points will not be earned. This is in the T's & C's so I'm guessing that the activation of e-cash (pre-loading the card) will mean that you can earn points spending money in the shop. Although I don't think you can then redeem those points in the shop. Link to comment Share on other sites More sharing options...
chappy Posted August 26, 2017 Share Posted August 26, 2017 Interesting. Do you have to be a season ticket holder? Link to comment Share on other sites More sharing options...
OutByEaster? Posted August 26, 2017 Author Moderator Share Posted August 26, 2017 1 hour ago, chappy said: Interesting. Do you have to be a season ticket holder? Or member of some sort - I'm not sure how you sign up, I think it's the same as having an account when you buy tickets. Link to comment Share on other sites More sharing options...
mikeyp102 Posted August 26, 2017 Share Posted August 26, 2017 Thanks OBE. Just registered, it's very simple. For anyone looking it's easiest if you go to the ticketing part of the website. There you can register onto scheme and link the account 2 Link to comment Share on other sites More sharing options...
chappy Posted August 26, 2017 Share Posted August 26, 2017 Not giving me the option at the moment, even when logged in. It says click below to purchase a membership but there are no options below! Will try again in a few days. Link to comment Share on other sites More sharing options...
limpid Posted August 26, 2017 Administrator Share Posted August 26, 2017 Can't log in. Quote Unable to translate customer from provider to Fortress Whatever that's supposed to mean. Link to comment Share on other sites More sharing options...
mikeyp102 Posted September 9, 2017 Share Posted September 9, 2017 So guessing we still can't add money to the season card yet to make purchases at the ground. It's a good idea in theory, but you'd think they'd have it up and running now. Link to comment Share on other sites More sharing options...
DevonIsAPlaceOnEarth Posted September 30, 2017 Share Posted September 30, 2017 Has e-cash function been activated yet? I was quite looking forward to this because it would save bringing my whole wallet to the game. Link to comment Share on other sites More sharing options...
OutByEaster? Posted September 30, 2017 Author Moderator Share Posted September 30, 2017 5 hours ago, DevonIsAPlaceOnEarth said: Has e-cash function been activated yet? I was quite looking forward to this because it would save bringing my whole wallet to the game. There has been some testing at the last couple of games and it's not far off. Link to comment Share on other sites More sharing options...
DevonIsAPlaceOnEarth Posted September 30, 2017 Share Posted September 30, 2017 2 minutes ago, OutByEaster? said: There has been some testing at the last couple of games and it's not far off. Thanks for the update. If anything it's good the club are making sure it's right before rolling it out. Link to comment Share on other sites More sharing options...
The Fun Factory Posted October 1, 2017 Share Posted October 1, 2017 I went to the pre match event at the cornerflag yesterday and it was excellent. I think the club needs to push the scheme more as a lot of fans seem to have no idea it is going. They need a direct link from the AVFC website to the pride rewards site I would suggest. Link to comment Share on other sites More sharing options...
brommy Posted October 1, 2017 Share Posted October 1, 2017 2 hours ago, The Fun Factory said: I went to the pre match event at the cornerflag yesterday and it was excellent. I think the club needs to push the scheme more as a lot of fans seem to have no idea it is going. They need a direct link from the AVFC website to the pride rewards site I would suggest. Can you give us some detail on what is was like and a reminder of how many reward points it was, please? Link to comment Share on other sites More sharing options...
The Fun Factory Posted October 1, 2017 Share Posted October 1, 2017 I think its 500 points. You get a drink, programme and meal before the match in the cornerflag along with a Villa quiz and a former player(s) turn up for a meet and greet. Yesterday for example they had Des Bremmer and Ken Mcnaught and the week before I think it was Dennis Mortimer. As its basically free its worth a go! 2 Link to comment Share on other sites More sharing options...
brommy Posted October 2, 2017 Share Posted October 2, 2017 13 hours ago, The Fun Factory said: I think its 500 points. You get a drink, programme and meal before the match in the cornerflag along with a Villa quiz and a former player(s) turn up for a meet and greet. Yesterday for example they had Des Bremmer and Ken Mcnaught and the week before I think it was Dennis Mortimer. As its basically free its worth a go! Thanks for the info. As I shouldn't have been so lazy, I checked the Rewards site and it appears the 500 points is for 'you and a guest' so effectively it's 250 points per person. I might give it a go some game this season. 1 Link to comment Share on other sites More sharing options...
blunther Posted October 3, 2017 Share Posted October 3, 2017 I’ve got an online account but I haven’t got a clue how to add my ‘fan ID’ and season ticket to it. I never really use the website for anything. Anyone have any pointers?! Link to comment Share on other sites More sharing options...
limpid Posted October 13, 2017 Administrator Share Posted October 13, 2017 Link to comment Share on other sites More sharing options...
Guest av1 Posted December 8, 2017 Share Posted December 8, 2017 On 02/10/2017 at 13:25, brommy said: Thanks for the info. As I shouldn't have been so lazy, I checked the Rewards site and it appears the 500 points is for 'you and a guest' so effectively it's 250 points per person. I might give it a go some game this season. I made the mistake of not reading the details properly when i used 1000 points on 2 vouchers (for me and my son) for tomorows game. Thankfully after i emailed the rewards teams they recredited my account with 500 points. Also had a email today informing me that they have extra allocation for tomorows event so 1 voucher can be used for 4 people. Link to comment Share on other sites More sharing options...
Guest av1 Posted December 8, 2017 Share Posted December 8, 2017 E-cash is now live. Quote Hi there,Your E-cash is live and you can now load credit onto your season card. Once activated, the season card will act in the same way as any debit or credit card - including contactless payment up to £30. The first transaction will require chip and pin to activate and pin numbers can be found within the Pride Rewards portal or on your season card welcome letter. Here’s your guide to adding credit to your account, which we advise to do prior to arriving on Saturday: 1. Access your Pride Rewards account at www.avfc.co.uk/rewards or download the Official Aston Villa app. 2. Log in using your Fan ID and password as you would with online ticketing and visit the E-cash page. If you have yet to re-set your ticketing password since the move to TopTix, please visit avfc.co.uk/tickets to do so.3. You can then upload credit to your account using the ‘Manual Top Up’ feature. From the drop-down menu, choose the amount of money you wish to load and select ‘Top Up’. 4. You will then need to enter the billing address details that are associated to your valid debit/credit card, then click Confirm.5. You will then be redirected to our secure payment provider Wirecard, prompted to enter your card details and following some checks taken to a ‘Successful Top Up’ page within the portal.6. Please note – for your first transaction you will need to use the chip & pin feature, you can find your pin number via the ‘Get Pin’ button on the E-cash page of your portal or on your season ticket welcome letter. It will be contactless payment up to £30 thereafter. 7. Once E-cash is loaded on to your card, you’ll be able to make payments at the Villa Store, the Ticket Office or at any of the concourses within Villa Park and earn rewards for your support 365 days a year (1 point per £1 spent).8. If you have any problems uploading to your card please email rewards@avfc.co.uk or use the Contact Us page provided at www.avfc.co.uk/rewards. To login, click below and use your Fan ID and password as you would for our ticketing site to see your Pride Rewards portal Link to comment Share on other sites More sharing options...
limpid Posted December 8, 2017 Administrator Share Posted December 8, 2017 44 minutes ago, av1 said: E-cash is now live. Except that it isn't. The portal still says coming soon. Link to comment Share on other sites More sharing options...
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