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Faulty devices and your consumer rights


Frobisher

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7 minutes ago, DCJonah said:

Just had to suck it up and wait. Really pissed me off. 

It eventually got fixed but they constantly changed the expected date and then there was zero compensation because I never went a whole day without the Internet, even though it wasn't usable. 

Outrageous, i know quite a few people that have had issues with various providers. Anyway, happy you eventually got it working and thanks for the update.

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On 31/03/2021 at 12:43, Phil Silvers said:

Outrageous, i know quite a few people that have had issues with various providers. Anyway, happy you eventually got it working and thanks for the update.

https://archive.org/download/DownTheLineBBCRadio4/Down The Line - 304 - The Elderly%2C Consumer Rights and The Countryside.mp3

 

13 mins onwards 

Edited by Follyfoot
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