Dear General,
may I first state that I have been an admirer of Villa Talk and the direct communication that it gives you to us fans for many months, although I never felt the need to post anything as my questions usually get asked by others and answered by yourself in due course.
However, I am sad and dissapointed that my first contact with you is a result of a negative issue regarding the staff at Villa Park.
I am a 20 year-old season ticket holder in the upper Holte, block k3, row 19 and today I was "ejected from the ground for standing up and failing to comply with the stewards", also having my season ticket taken off me for my troubles! I want to make it clear that I completely understand the rules and regulations of a sporting stadium such as Villa Park, yet today I genuinely believe I have been mistreated and discriminated against.
The issue I have is that when the steward asked a group of us to sit down (thousands at the back of the Holte), I was one of the only few who actually did sit down! Yet just before half-time he asked me to come with him, where I was told they had video evidence of me continually standing (which I would LOVE to see). Other fans around me that I do not know tried to tell the steward that I was indeed sitting down, however he seemed to be hell bent on ruining my day, week and possibly even longterm experience of going to Villa Park.
Throughout my whole lifetime going down the Villa, I may have come away upset or dissapointed but never have I felt so empty and disgusted with the service as I did today. I sat down outside the ground for a long time trying to work out what I had actaully done wrong, coming to the conclusion that spending all my student loan and any money I had earnt on the club I love obviously doesn't give me the right to support them INSIDE the ground. I took a note of the stewards number which I can disclose to you in a pm, but he would not tell me his name for obvious reasons.
I don't know if contacting you is the correct way to go about resolving the issue, however I hope you understand my frustration and dissapointment at not only missing out on the Fulham game, but also having my hard earned season ticket taken off me for no good reason? If there is also any other fans who saw the "incident" occur not long before half time in K3, I would be truely grateful if you could confound my recollection.
Many thanks yet again for your communication towards the fans and I very much look forward to hearing from you, Paul.