Has anyone had any experience recovering a hacked Facebook account?
My Dad's has been hacked, trying to help him get in back but it seems to be stuck in a loop with no way to speak to a real person...
The account has been hacked, and they have also
changed password
changed recovery and main email addresses
deleted phone number
deleted the whole account
They also got into his emails and wiped the whole mailbox (which was a 1&1 mailbox associated with his website).
He has tried all the steps through www.facebook.com/hacked but the only option it gives is to send a recovery code to m****************6@hotmail.com, which is something the hacker has added. There is an option to Try Another Way or if you "No longer have access to these", but they both take you round in a loop that tries to send the recovery code back to that hotmail account.
I have got him to DM Facebook on Twitter to ask for support but no reply. Any other ideas?
Thanks