The answer is no.
Cheers!
Im not sure as I've heard two stories, One being the game has to be played, Two being the day after final returns/refund date. i.e. point of non refundable ticket.
Ps, Why not spend 2 minuets online rather than two hours trying to get through on the phone?
My mate was passing Villa Park in the week so stopped by to get tickets, Said the Que was massive and back to the gates, so went online there and then on his device in the car park and landed a couple in seconds!..
Funny old world lol
Thanks mate, I might try anyway. I would do it online but due to a very frustrating situation my account has been locked...