Purchased an HP Envy 360 15" from them earlier this month.
Had been deliberating for a while, and was close to getting a 13" Macbook pro, but was reluctant to downgrade to 128gb or 256gb after getting used to my two year old HP AMD A6 which has 1TB.
The A6 is basic, but it has run recent versions of InDesign and Photoshop via Creative Cloud easily enough. Recently it's been giving me a bit of gyp (when I have a few tabs including email and Word etc open usually) so decided to upgrade. What swung it for me initially with the 360 was it's a part SSD/part HD with 128 and 1TB respectively.
1: The touchpad on the 360 is junk. Click down the far left and it still tries to action a right click/ right menu Or if you try to make a selection it doesn't respond unless you touch the screen (which will be a faff if I have to keep on doing that for work). This issue has improved since I updates the drivers, but but it is still inconsistent. Tried it for two days as I put it down to my transition from a click pad and touch pad. It's a bit better, but the touchpad still feels laboured and -at times- unresponsive. This might be OK for occasional internet browsing, but not if you need it for more than that.
2: The fans fire up on very basic internet pages which aren't running videos etc. If it is struggling to deal with that, I won't waste my time running InDesign on it.
3: The finish on it is dire. From the moment it has come out of the box it has marked up with fingermarks and prints something rotten. This is on the outside and the touchpad. In contrast, my older laptop still has a similar finish to its first day. If I was hoping to have any resale value on this at all after a few years I'll be struggling. Not what you'd expect for close to a grand's worth of computer.
4: The sales rep who sold this pup to me said this machine would be fine to run high end programmes as it's a Ryzen 5 processor -which (in his words) is better than an i5. That clearly doesn't appear to be the case.
I took this back after two days of use and Currys wanted to see the fault in store, re touchpad. Of course on this occasion, the issue with the touchpad wasn't manifesting itself (it tends to occur after at least 5-10 minutes use.
They couldn't hear the fans coming on in store because -surprise- it is actually a busy shop store with music and TV in the background.
So they wouldn't refund or exchange, but advised me to film the issue with my camera phone if it starts up again.
BTW: I did click on the link on the front page of this thread, but that link appears to be broken.