Xela Posted September 5, 2015 Share Posted September 5, 2015 Question for the Help desk guys -I am a month into my new role as a service desk technician - left recruitment after 6 years to start a new career. Where do you think I should be at this stage? Bearing in mind that I had absolutely no proper IT experience at all. I wouldn't apply for the Chief Executive role just yet... Link to comment Share on other sites More sharing options...
Eames Posted September 7, 2015 Share Posted September 7, 2015 Question for the Help desk guys -I am a month into my new role as a service desk technician - left recruitment after 6 years to start a new career. Where do you think I should be at this stage? Bearing in mind that I had absolutely no proper IT experience at all. Making the tea? Photocopying? Seriously? 1 month in with no experience at all I'd expect you to still be shadowing for the most part - maybe with some responsibility for minor/easy calls coming directly to you. No more than that at this stage. Link to comment Share on other sites More sharing options...
StefanAVFC Posted September 7, 2015 Share Posted September 7, 2015 Question for the Help desk guys -I am a month into my new role as a service desk technician - left recruitment after 6 years to start a new career. Where do you think I should be at this stage? Bearing in mind that I had absolutely no proper IT experience at all. Learning all of the processes.With me, I was training other people within 3 months but initially I was just taking calls and emails and making sure I asked if the client had a question that I didn't know the answer to. Question for the Help desk guys -I am a month into my new role as a service desk technician - left recruitment after 6 years to start a new career. Where do you think I should be at this stage? Bearing in mind that I had absolutely no proper IT experience at all. Making the tea? Photocopying? Seriously? 1 month in with no experience at all I'd expect you to still be shadowing for the most part - maybe with some responsibility for minor/easy calls coming directly to you. No more than that at this stage. Depends on the person. I took the most calls on the desk in my first full month because I worked hard to learn all of the process and they laid the targets right in front of me and said 'hit them, here's your reward' Link to comment Share on other sites More sharing options...
Popular Post Tegis Posted October 9, 2015 VT Supporter Popular Post Share Posted October 9, 2015 Last day today, cleaning up my desk. Feels weird after being here 10 years. Ah well, new job on Tuesday and a monumental piss-up tonight with the old colleagues.Onwards! 5 Link to comment Share on other sites More sharing options...
Rodders Posted October 9, 2015 Share Posted October 9, 2015 good luck at the new job! 1 Link to comment Share on other sites More sharing options...
Popular Post lloydxmas Posted October 9, 2015 Popular Post Share Posted October 9, 2015 I've been in my current job for 12 years, have been waiting to leave for a while but had a inkling we might be closing so thought I'd stick it out for another year.Anyway, was told last week that our company is closing. I will receive a minimum of 18 MONTHS salary, my jaw was literally on the desk when they told me. It's still not really sunk in.Already had 5 job offers, but with no kids/mortgage I think a bit of time out is on the cards. 13 Link to comment Share on other sites More sharing options...
choffer Posted October 9, 2015 VT Supporter Share Posted October 9, 2015 I liked that before my jealousy kicked-in. 3 Link to comment Share on other sites More sharing options...
lloydxmas Posted October 9, 2015 Share Posted October 9, 2015 Yeah I feel like a bit of a word removed if I'm honest. No way do I feel comfortable telling my friends, I'd feel jealous/a bit of resentment if was the other way round. Cant be arsed with people talking behind my back either.Low down approach, just say I got a months salary.Can only imagine what it would be like for a Euromillion winner, kiss goodbye to everyone you ever knew. But I suppose 50million would help buy some new 'friends.' Link to comment Share on other sites More sharing options...
choffer Posted October 9, 2015 VT Supporter Share Posted October 9, 2015 Don't feel guilty about it, chief. You gave them 12 years of your life. There's obviously no need to flash it around to all and sundry but enjoy it. Most of us would kill for an opportunity like that. Link to comment Share on other sites More sharing options...
mikeyp102 Posted October 9, 2015 Share Posted October 9, 2015 Left my job after 6 yrs last week... Need to find a new one, I'm so bored at home already Link to comment Share on other sites More sharing options...
Xela Posted October 9, 2015 Share Posted October 9, 2015 Yeah I feel like a bit of a word removed if I'm honest. No way do I feel comfortable telling my friends, I'd feel jealous/a bit of resentment if was the other way round. Cant be arsed with people talking behind my back either. Low down approach, just say I got a months salary. Can only imagine what it would be like for a Euromillion winner, kiss goodbye to everyone you ever knew. But I suppose 50million would help buy some new 'friends.' Congrats on losing your job! Seriously I'd be in the same position If I was made redundant - I reckon I could afford 2-3 years doing nothing if they paid me my redundancy. I'd have no qualms in telling people! You've worked hard for 12 years, enjoy your time off and do some stuff that you've been putting off Link to comment Share on other sites More sharing options...
dubbs Posted October 13, 2015 Share Posted October 13, 2015 I'm 40. Left my old sales job about 2 months ago. The place was a mess, previously a family owned business, brought out by a multinational PLC. It treated customers like shit and the infighting was terrible - I had to get out. Took another sales job at a smaller company, closer to home, less money longer hours - yes I was that desperate. Now I'm thinking I really can't see myself doing this for another 25 years. The company seems too small to allow for much in the way of career progression. But I don't know what I want to do. 25 years ago I would have liked to have gone to uni to get a position in severe weather or seismology. Too old now I guess. So I'm stuck in engineering sales. Thinking I should stick it out for 12 months and see where I am then, but I shouldn't already dislike the day to day aspects of my new job should I? Link to comment Share on other sites More sharing options...
Tayls Posted October 13, 2015 Author Share Posted October 13, 2015 (edited) I'm 40. Left my old sales job about 2 months ago. The place was a mess, previously a family owned business, brought out by a multinational PLC. It treated customers like shit and the infighting was terrible - I had to get out. Took another sales job at a smaller company, closer to home, less money longer hours - yes I was that desperate. Now I'm thinking I really can't see myself doing this for another 25 years. The company seems too small to allow for much in the way of career progression. But I don't know what I want to do. 25 years ago I would have liked to have gone to uni to get a position in severe weather or seismology. Too old now I guess. So I'm stuck in engineering sales. Thinking I should stick it out for 12 months and see where I am then, but I shouldn't already dislike the day to day aspects of my new job should I?Hi Dubbs. If you are going for sales jobs it will be the same wherever you go. Sales is sales. Meeting new people and getting yourself settled in is nice for a short while - but the job is still the same. I worked in recruitment for 6 years, spent 4 years with one company and fancied a move as I wasn't happy about something - didn't quite know what at the time. Got another recruiter job closer to home on a tad more money and after a few months started to get less and less motivated again. It's because it was still the same thing - talking to candidates all day and then picking up the crap when they drop out of interviews. 3 months ago I interviewed for a job in IT and got it, I've enrolled onto a degree course through the OU in Computing and am so much happier. I took a hit financially but hopefully it will be worth it in the long run. I didn't expect to be changing careers at 26 but... Why be unhappy until I retire?If there is something else that you would rather be doing, go for it. You are never too old to change. It's your life, do what will make you happy. Even if it means just taking on a course whilst continuing with your current job, at least you have made the first steps towards your ultimate goal. Edited October 13, 2015 by Tayls 1 Link to comment Share on other sites More sharing options...
AlwaysAVFC Posted October 13, 2015 Share Posted October 13, 2015 After a busy summer I've been stepping up my job hunt again. Revised my CV which sort of worked as I've had a few recruitment agencies get in touch, but that has just been frustrating as the roles have been pretty much the same as what I earn now with no better prospects. Each time the recruiters have seemed surprised I've not been interested in the roles they've had.Today I got offered an interview for a job I forgot I applied for. Its been a little while since I applied and didn't think I stood a chance when I saw the advert but went for it anyway, so it's a bit of a result I've got this far. I've got a week and a bit to work out how I'm going to go about standing out in the interview as well as not showing some of my inexperience in certain aspects. Link to comment Share on other sites More sharing options...
Stevo985 Posted October 14, 2015 VT Supporter Share Posted October 14, 2015 (edited) Not me, but she who shall not be named just got a job at Aldi's headquarters.She's now a confectionery buyer for Aldi. I'm chuffed for her, but most importantly, I'll get loads of free sweets and chocolate.Everyone's a winner! Edited October 14, 2015 by Stevo985 Link to comment Share on other sites More sharing options...
Genie Posted October 14, 2015 Share Posted October 14, 2015 Looks like my on-off move is back on. A sideways move in the company I already work for. Its a strange setup here because being at the top of the band i'm in is financially better than moving up a management grade. Getting access to a company car means a stoppage from my wages which would wipe out most of the payrise and you lose a lot of perks of not being in the management grade (job flexibility, paid overtime, less hours, less stress, agreed annual payrise). Looking forward to the new challenge, in about another month or so... 1 Link to comment Share on other sites More sharing options...
MCU Posted November 2, 2015 Share Posted November 2, 2015 Got a new job hoorah! Finally out of the hell hole I've been working in the past 10 years.Regarding letter of resignation, I'm slightly confused. The company policy is 1 month's notice yet my new employer wanted me starting ASAP, so we agreed 2 weeks notice should be fine, however I'm still off sick at the moment so won't be back until Tuesday which will be less than 2 weeks notice once I've handed it in. Can they really stop me or do anything of the sort? 1 Link to comment Share on other sites More sharing options...
Dr_Pangloss Posted November 2, 2015 Share Posted November 2, 2015 Got a new job hoorah! Finally out of the hell hole I've been working in the past 10 years.Regarding letter of resignation, I'm slightly confused. The company policy is 1 month's notice yet my new employer wanted me starting ASAP, so we agreed 2 weeks notice should be fine, however I'm still off sick at the moment so won't be back until Tuesday which will be less than 2 weeks notice once I've handed it in. Can they really stop me or do anything of the sort?No, they really can't. Cost of, for example, suing you for breach of contract, far out weighs the benefits, since you're leaving anyway. 1 Link to comment Share on other sites More sharing options...
Davkaus Posted November 16, 2015 Share Posted November 16, 2015 I have an interview today, and for the first time in my career I'm at the point where they seem to want me more than the other way around. It's nice going in to an interview feeling like I'm interviewing them! 2 Link to comment Share on other sites More sharing options...
Seat68 Posted November 16, 2015 Share Posted November 16, 2015 First 2 years in the job, I was shitting it because I thought I would be found out. I knew what I was doing but then, 7 years ago I thought they were paying me too much. Anyone been in a job where they thought they might get found out. I stress its different now, I know my work, I am good at it too. Link to comment Share on other sites More sharing options...
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